Rusnak Volvo Cars
Pasadena, CA
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1,409 Reviews of Rusnak Volvo Cars
I started a new lease on an xc90 and had a great experience with Irina Vardanyan. Everything was as described and I am very happy with how professional she was. experience with Irina Vardanyan. Everything was as described and I am very happy with how professional she was. More
Always exceptional thought and care at Rusnak and Volvo in general. The experience is always seamless and authentic - Jimmy helped me to find my next Volvo as I was very specific! Thank you for your expert in general. The experience is always seamless and authentic - Jimmy helped me to find my next Volvo as I was very specific! Thank you for your expertise and time, Jimmy! Ronnie was excellent and helpful as well. Thanks guys! More
Salesman Patrick was great but the business office continued to delay and almost try to ruin the deal. Paid cash but they won't release paperwork even though past the 5 day hold window. They are not w continued to delay and almost try to ruin the deal. Paid cash but they won't release paperwork even though past the 5 day hold window. They are not willing to work in the best interest of the buyers. Wouldn't recommend. New update, we received the car with a damaged headlight sprayer and luckily found the painted cover that fell off. Rusnak won't cover it because it's not under warranty or factory defect. Its a $150 part they won't reimburse. Also, just found out we have to remove some panels and parts to replace this so now will have to cover the labor (2-3 hours) for this repair. Horrible service and the business office doesn't care about its customers. More
This dealership delivered a best-in-class buying experience. The entire process was handled remotely, which fit perfectly with my busy schedule, and they sourced my exact model immediately while ano experience. The entire process was handled remotely, which fit perfectly with my busy schedule, and they sourced my exact model immediately while another location quoted a multi-week wait. By the time I arrived, financing was already finalized, and I completed the test drive, vehicle walkthrough, and paperwork in about two hours. Post-sale service was equally impressive. Window tinting and ceramic coating were completed within the week, and Uber transportation was arranged while my car was being serviced. Highly recommend Volvo Pasadena. Adamika Rachell made the purchase seamless, Joshua Villalobos did a fantastic job walking us through the vehicle tech and app setup, and Ronnie in Finance closed everything quickly and professionally. The team is welcoming, efficient, and genuinely customer-focused. More
There is a reason that Rusnak is a staple in Pasadena. Working with their sales team, especially Regina, was a pleasure. I got the Volvo I wanted at a reasonable price. It was a wonderful experience. Working with their sales team, especially Regina, was a pleasure. I got the Volvo I wanted at a reasonable price. It was a wonderful experience. More
I was so happy to work with Jimmy! He is awesome — not pushy at all, very helpful, professional, and kind. We communicated by email before I came in, and the car was ready for me to te He is awesome — not pushy at all, very helpful, professional, and kind. We communicated by email before I came in, and the car was ready for me to test-drive as soon as I arrived. This is my second vehicle from this dealership, and everyone is always amazing — including Doug, the Manager, and Christine in Finance. I will definitely continue to come back! I absolutely love my new Volvo XC60, especially the Denim Blue color! Thank you, Jimmy, for making me feel like family! More




