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Rusnak Volvo Cars

Pasadena, CA

4.8
1,405 Reviews

267 W Colorado Blvd

Pasadena, CA

91105

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1,405 Reviews of Rusnak Volvo Cars

August 07, 2020

Great Service Reps, Rusnak Needs Outdoor Seating Anthony is such a great service representative. He is professional, courteous, and attentive. He took very good care of my car( and me!) during my la More

by DELAPOSTOL
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Aug 07, 2020 -

Rusnak Volvo Cars responded

Hi, ​ ​Thank you for your feedback. We are happy to learn that you were happy with your service representative but we are concerned to learn that you were disappointed with some aspects of your visit. We take your feedback very seriously, and will certainly work to have better measures implemented. At your earliest convenience, would you please contact us so that we may discuss your suggestions in more depth? Thank you very much. ​ ​Best, ​General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

August 05, 2020

Maintenance service Na'eem is very professional and polite. He is always pleasant to work with. I trust him as an advisor. I would recommend him to friends and family. More

by LINDYLANDIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Aug 06, 2020 -

Rusnak Volvo Cars responded

Thank you so much for your awesome review. We want nothing but the best for our customers, and we're so happy you had such a great experience with us! We will continue to bring you quality service and help you out with all your car needs.

August 05, 2020

Leased my first car with Rusnak Volvo Verletta was a rock star -- friendly, communicative, helpful, and willing to drive the car out to my house to see if it would fit in my challenging dr More

by jc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verletta Massey
Aug 05, 2020 -

Rusnak Volvo Cars responded

Jc- It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are thrilled to hear Verletta went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your dream car! We are looking forward to working with you for years to come!

August 03, 2020

Would still recommend. Needed new tires. The first set were too big. It was a fluke that wrong tires were put on my car. Anthony took care of it quickly. More

by JOEYSANTI
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Aug 04, 2020 -

Rusnak Volvo Cars responded

Thank you for sharing your feedback with us. We are happy to know that Anthony was able to help you during your visit and we will share your feedback with management. We look forward to any future visits!

August 01, 2020

I turned my 2017 Volvo S90 in at lease end, got a new 2020. The sales people are friendly and informative. The Sales manager will honestly bend over backwards to accomodate you to get the car you want. The Serv More

by VITULLOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams, Ephrem Yohannes, Christine Lee, Jose Gutierrez
Aug 02, 2020 -

Rusnak Volvo Cars responded

Thank you so much for taking a moment of your day to share amazing feedback for our team. Congratulations on your vehicle, Gary. If there is anything further we can assist with, please inform our team. We are here to help!

July 31, 2020

Very friendly and helpful staff. It’s clear they work well together and with their customers. Na’eem is very helpful and communicative. They make the chore of getting your car serviced a pleasant exper More

by HOLLIKINS67
Recommend Dealer
Yes
Employees Worked With
Cashier - 5 stars!, Na'eem Adams
Aug 01, 2020 -

Rusnak Volvo Cars responded

Thank you for sharing your kind words with us! We will be sure to share them Na'eem. If there is anything else he can do for you, don't hesitate to call!

July 31, 2020

Easy, safe, friendly I was hesitant to bring my car in to get serviced during Covid, but i was pleased to see the service department took many precautions which made me More

by RKUSKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Aug 01, 2020 -

Rusnak Volvo Cars responded

Thank you for sharing your experience. We will be sure to thank Na'eem and the rest of the team for providing you with excellent service and accommodations. We look forward to working with you again.

July 31, 2020

Great service! I brought my vovlo s60 in for an oil change and recall fix. Na'eem was a great service manager, very easy to interact with. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Jul 31, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Peter! We're happy to see that your Volvo was in and out so quickly. We'll be sure to share your kind words with Na'eem as well. Please come back at any time.

July 29, 2020

Happy with First Service Experience I went to Rusnak Volvo for the initial service on my XC60. The service advisor (Na'eem Adams) was friendly, helpful and knowledgeable. They completed More

by Phil
Recommend Dealer
Yes
Employees Worked With
Na'eem Adams
Jul 30, 2020 -

Rusnak Volvo Cars responded

Thanks for the wonderful review. We're glad you have positive service experience. Thanks for giving us a chance! We hope to see you again in the near future!

July 29, 2020

Anthony is a Saint! Our poor Volvo is just not doing well. We find that once Volvo's hit 100K+ miles just go downhill fast! This is my second XC90 and we also have an XC6 More

by SLEIGH0115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jul 30, 2020 -

Rusnak Volvo Cars responded

We are glad to know that Anthony has taken great care of you and your Volvo. He is always happy to help. We will make sure to pass on your kind words to him!

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