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Rusnak Volvo Cars

Pasadena, CA

4.8
1,405 Reviews

267 W Colorado Blvd

Pasadena, CA

91105

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1,405 Reviews of Rusnak Volvo Cars

February 17, 2020

Michael was great to work with. He communicated my car’s needs properly and worked with us on a solution that we were happy with More

by JW3
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Feb 17, 2020 -

Rusnak Volvo Cars responded

It's wonderful to know that Michael has provided you with such great care. Thanks for your feedback about your service experience. We welcome you again!

February 13, 2020

Michael was amazing. I got an appointment within a day, they fixed the issue, and kept me informed throughout the time it was being fixed. Excellent customer service, thank you! More

by VCHOSP
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Feb 13, 2020 -

Rusnak Volvo Cars responded

We will let Michael know that you are happy with his services. Thank you for allowing our Service Department to take care of your vehicle. We hope to see you again soon.

February 13, 2020

Quick and Easy! Hassle Free! I had an idea of what vehicle I wanted, what sort of payments I could afford, and told Christine Lee about it. She said she'd get back to me. And sh More

by CLARKH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Lee
Feb 13, 2020 -

Rusnak Volvo Cars responded

Thank you for letting us know that Christine took great and efficient care of your needs, Clark. We hope that we have earned your future business. Have a great day.

February 11, 2020

Service on new car The SRS Airbag light came on after only having the car for a couple of weeks, so I took it in to get serviced. The issue was hard to find but the ser More

by jen.z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 12, 2020 -

Rusnak Volvo Cars responded

We are glad we were able to assist you with your concerns regarding your air bag. Thank you for your outstanding feedback! Let us know if anything else comes up. We are here to help!

February 11, 2020

Again, Michael did a wonderful job. Even though I have to keep coming back he makes it better and enjoyable. Thanks so much for your hard work and service. More

by LAURAMICHELLEBLAIR
Recommend Dealer
Yes
Employees Worked With
Michael
Feb 12, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review, Laura! We're so glad that Michael has made an undesirable instance better. You're so welcome and we look forward to working with you again.

February 11, 2020

Great customer service. Very professional and timely. MICHAEL in the service department was very courteous and kept me informed. He even sent an Uber to pick me up. More

by meyami2001
Recommend Dealer
Yes
Employees Worked With
MICHAEL
Feb 12, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review! We're thrilled to know that Michael's outstanding service helped you with your repairs and getting you an Uber. Please let us know if we can be of further service.

February 11, 2020

Straightfoward and consistently competitive I have no experience with their service department, but I just leased my third new Volvo from Rusnak in the last five years. Each time, 90% of the pro More

by genesmasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ephrem Yohannes, Mario Eshak, Verletta Massey
Feb 11, 2020 -

Rusnak Volvo Cars responded

Congratulations on another Volvo! We are delighted to find that you enjoyed your shopping experience with our team members. We'll be sure to share your concerns with management. Let us know if we can assist with anything else. We look forward to future business!

February 08, 2020

AdimikaVery professional staff and well trained for Adimika Very professional staff and well trained for customer care and service. Adimika is the best sales lady I have ever seen for the last 30 More

by David Khanh Nguyen
Recommend Dealer
Yes
Employees Worked With
Michael in Service Department
Feb 08, 2020 -

Rusnak Volvo Cars responded

We're definitely super lucky to have Adimika on our team. Thank you for your kind feedback, David. We welcome you again!

February 07, 2020

Tire change - easy and so friendly They took care of both me and my dogs while waiting!! They explained everything and were on the ball. The waiting room is very nice by the way! More

by KASEY.HAAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Feb 08, 2020 -

Rusnak Volvo Cars responded

Thank you for the five stars, Kasey! We are so pleased to see that you felt welcomed during your wait. If we can assist you with anything else we can do for you, please be sure to let us know.

February 07, 2020

Very Satisfied I had damaged a front tire, but I was able to get a next day appointment and was out in just 2 hours. I was very satisfied and relived. Anthony, my se More

by JSierra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 08, 2020 -

Rusnak Volvo Cars responded

Thank you for the wonderful review! We're so glad to know that Anthony had your tire taken care of so quickly. Please come back at any time.

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