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Rusnak Volvo Cars

Pasadena, CA

4.8
1,405 Reviews

267 W Colorado Blvd

Pasadena, CA

91105

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1,405 Reviews of Rusnak Volvo Cars

January 08, 2020

Satisfied What was most comfortable, was the professionalism and courtesy of Anthony. He explained everything so I could understand easily. That will make me More

by VVLUKENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Jan 14, 2020 -

Rusnak Volvo Cars responded

We appreciate your feedback! We'll let Anthony know to keep up the excellent work. Thank you for your business; we look forward to seeing you next time!

January 08, 2020

Since I am not local, the entire transaction was done via phone. Patrick was helpful during the sales process and responded as quickly as he was able. Patrick was able to arrange delivery quickly as well More

by TRAVIS.CORING
Recommend Dealer
Yes
Employees Worked With
Patrick Folsom
Jan 14, 2020 -

Rusnak Volvo Cars responded

Travis, Thank you for sharing your feedback. We're glad that Patrick was so helpful, but we're disappointed to hear that your vehicle's condition didn't meet your expectations. We would appreciate a chance to discuss this with you further so we can work on fixing anything that went wrong. Please contact me at your convenience. Thank you! Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

January 08, 2020

Great experience from start to finish. All employees were attentive to my needs. Michael was my representative and he explained everything with my very patiently. I appreciate the service. More

by SVINCE2012
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Jan 14, 2020 -

Rusnak Volvo Cars responded

We appreciate your review and your business! We'll be sure to pass along your kind words to our team. Just let us know if there's anything else we can do for you!

January 08, 2020

NEEDED a slow leak fixed on -my right front tire. Anthony Marino called and said I needed two new front tires. I have a tire warranty and they installed two new tires, checked all 4 and that was that. More

by VITULLOG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Anthony Marino
Jan 14, 2020 -

Rusnak Volvo Cars responded

Thank you for sharing your review! We'll let Anthony know to keep up the excellent work. We appreciate your business and hope to see you again!

January 04, 2020

Worst experience ever The Ephram and the finance lady were the only bright spots. They could not locate the car or the key, I should have taken that as a sign. The 2018 veh More

by amsm70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ephrem Yohannes, Patrick Folsom
Jan 18, 2020 -

Rusnak Volvo Cars responded

Hello, I regret to learn of any disappointment that did not meet your expectations and I'd like the opportunity to connect with you further about your experience. Please reach out to me when you have a moment to share further feedback about what happened. Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

January 03, 2020

Thanks Verletta great working with you on getting our new XC40. She helped with the buying process all remotely as we reserved the car a month in advance. Did most of the negotiations ahead of time and then More

by simonp
Recommend Dealer
Yes
Employees Worked With
Verletta Massey
Jan 14, 2020 -

Rusnak Volvo Cars responded

Thank you for your review, Simon! We'll let Verletta know to keep up the great work. Congratulations on your new Volvo XC40; please let us know if there's anything else we can do for you!

December 31, 2019

Great experience at Rusnak Volvo This is the fourth Volvo I have purchased from Rusnak. Great dealership experience. All aspects of the car buying experience were top notch. Look f More

by wellsxfive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loura Saleh
Jan 20, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the great review! We hope to see you again! Congratulations on your new vehicle!

December 30, 2019

Wonderful Customer Service My service advisor, Michael, was absolutely fantastic. He goes out of his way to serve customers and to ensure a positive experience. He was fair, hon More

by DAVIDPAVILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Meena Daoud
Jan 20, 2020 -

Rusnak Volvo Cars responded

Hi there, thanks for the great review! We can't wait to share your compliments with Michael and our team. Come and see us again!

December 29, 2019

First time visit Michael was really awesome and very accommodating. He attended to me right away. Explained every thing about the service that will be done to the car. More

by CEP_CONSULTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Jan 20, 2020 -

Rusnak Volvo Cars responded

Hi there, we appreciate your kind words with Michael! We're here anytime you need help!

December 28, 2019

Great Customer Service Loura Saleh was our sales representative and she went out of her way, above and beyond, to make sure we got just the right XC 90 and that we got a ver More

by Daniel Timmons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loura Saleh
Jan 20, 2020 -

Rusnak Volvo Cars responded

Hi Daniel, thank you so much for the great review! We're glad to know Loura has given you excellent service. We hope to see you in the future! Congratulations on your new XC 90!

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