Back

Rusnak/Westlake Audi

Thousand Oaks, CA

4.8
562 Reviews

3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

Directions

By Type

562 Reviews of Rusnak/Westlake Audi

June 10, 2024

The team was great. Our sales rep Melissa was knowledgeable and very helpful. Highly recommend this dealership. This is the 4th Audi we purchased from Rusnak. More

by Jps213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Ummarino, Jose "Joe" Rojas, Jorge Canul, Nia Marcos
Jun 12, 2024 -

Rusnak/Westlake Audi responded

Hi, thank you for your positive comments about Rusnak/Westlake Audi! Thanks again for the recommendation, and have an amazing day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

June 04, 2024

We had a great experience with Omar at Rusnak Audi. He was extremely helpful with trading in our vehicle and getting us into a new one. Even after the purchase and leaving the lot, Omar was available t More

by Darmand1970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Jalal
Jun 07, 2024 -

Rusnak/Westlake Audi responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver a great experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 02, 2024

Great experience! Omar J. was professional, courteous and patient and the deal didn’t feel stressful or high pressure at all. Would highly recommend this dealership! More

by Sarah B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Jalal
Jun 05, 2024 -

Rusnak/Westlake Audi responded

Hi Sarah, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

June 01, 2024

Super helpful staff! No extra xx fees and chargers on the paper. Mike and Miguel were especially helpful for a convenient and smooth experience with the purchase of the u More

by Tarik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jaber, Miguel Munoz Vignes, Jesus Gonzales
Jun 02, 2024 -

Rusnak/Westlake Audi responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rusnak/Westlake Audi. Please let us know if there is anything else we can do for you; we are more than happy to help! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

May 30, 2024

Jon was incredibly helpful and put us in the car we wanted. He wasn’t pushy and made sure that he worked with us and met us at a reasonable price point for a fantastic car. More

by Rory.maloney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Condran
Jun 01, 2024 -

Rusnak/Westlake Audi responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

May 29, 2024

This is the 3rd car we’ve bought from Rusnak and highly recommend them. From test drive to completion of the sale, the procesd was very smooth and friendly with none of the usual car sales games. More

by Oakparkmatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nympha Marcos, Eugene 'Geno' Demyon, Cesar Flores, Justine Irvine
May 31, 2024 -

Rusnak/Westlake Audi responded

Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

May 28, 2024

Great overall experience. They were professional and courteous, listened to my needs without being pushy . And much faster than expected! More

by JR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Flores, Amy Isaac
May 29, 2024 -

Rusnak/Westlake Audi responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

May 12, 2024

Just received my new to me Q3. A fantastic experience buying a car sight unseen and having it delivered from CA to FL. The car was exactly as described and even better than expecte More

by hwafl70
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Jaber, Jose "Joe" Rojas, Amy Isaac, Omar Jalal
May 14, 2024 -

Rusnak/Westlake Audi responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rusnak/Westlake Audi! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2024

The service and attention to detail was wonderful. I am happy with my dealership. Nia was fabulous and extremely professional every step of the way. She took interest in me and my needs as a customer. More

by garyp7238
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa, Nia Marcos
May 09, 2024 -

Rusnak/Westlake Audi responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

May 03, 2024

Professional staff, excellent product! Second car purchased from Rusnak. I would highly recommend to all friendsh More

by Amy Jefferson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa, Eugene 'Geno' Demyon, Amy Isaac
May 03, 2024 -

Rusnak/Westlake Audi responded

Hello Amy, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

...
6
...