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Porsche Westlake - Service Center

Thousand Oaks, CA

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158 Reviews

158 Reviews of Porsche Westlake - Service Center

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January 23, 2024

Very helpful and responsive staff, excellent service all around. Loaner was excellent and care was delivered on the date estimated. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Watkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tegan Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph (Skip) Crovo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

From my service advisor Bryce Branham to their finance manager Alex Dawson, Porsche Westlake truly is a world class Porsche dealership. I would highly recommend it to anyone in the market for a new or pre More

by sreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor "Bryce" Branham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2023

Steve Ellis handler my issue immediately and the service performed was perfect. I truly appreciate this dealership More

by Randyberke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2020

very professional Rusnak is very professional. they completed the job timely and thoroughly and we are very happy. i would recommend this dealership to anyone that nee More

by JGLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020 -

Porsche Westlake responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 29, 2020

The true definition of excellence can be found at Westlake Porsche. Eric, Skip, and the entire service crew were in communication with me throughout the entire service workflow. My wife came along wi More

by Manishnarayan2380
Recommend Dealer
Yes
Employees Worked With
Marty Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Blackmer, Skip, Christie Rutherford
Apr 30, 2020 -

Porsche Westlake responded

Wow! What an incredible review. Thank you for taking the time to share your experience with us. We will make sure to pass on your compliments to our team. Have a great day!

April 28, 2020

Skip was great, fixed all of my concerns, and delivered me a clean car. The loaner car was super sanitized before handing it over. My wife is happy! I would highly recommend Porsche Westlake. Well done fro More

by Peter
Recommend Dealer
Yes
Employees Worked With
Skip
Apr 29, 2020 -

Porsche Westlake responded

Thank you so much for your feedback and please know we truly appreciate your recommendation for us. We are so happy to know everything went well. If there is anything else we can do, please let us know. We are here for you, Peter!

April 28, 2020

Eric and the service crew went out of their way to pick up, service, and the deliver our car as clean as humanly possible, as we are self quarantined due to the circumstances. More

by Kruzmisl
Recommend Dealer
Yes
Employees Worked With
Robert Watkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Wasserman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2020 -

Porsche Westlake responded

We are so glad to know of Eric's outstanding level of care. Thank you so much for taking the time to give us your feedback. If there is anything else we can be of assistance with, please do not hesitate to reach out and let our team know. We are here to help!

April 28, 2020

The staff as always was very helpful and kept me updated throughout the whole process. With these difficult times I know you are running with a reduced staff. Even so the service was excellent. More

by tomma8454
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Abergel
Apr 29, 2020 -

Porsche Westlake responded

We are so happy to know of your excellent experience and feedback for us. Thank you for sharing, Tomma! Let us know if we can help you again.

April 27, 2020

Service dept is just the best always very accommodating and efficient. They communicate well with the customer Steve is always on it he makes you feel like a friend More

by drbradley
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2020 -

Porsche Westlake responded

Bradley, we appreciate you taking the time to share your accommodating and efficient service experience with Steve! We appreciate your positive feedback, and we look forward to assisting you in the future.

April 25, 2020

Safty Recall Done within a few hours on the same day. Will recommend Rusnak to everyone I know that has a Porsche for car servicing from now on and forever. More

by cavemanjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2020 -

Porsche Westlake responded

Thank you for taking the time to give us your recommendation. We're so happy everything was to your satisfaction. Let us know if we can assist again with anything else. We are here to help!

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