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Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
731 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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April 07, 2013
Worst experience in a dealer store in my life, 71 and counting, arrogant attitude, once they found out I was comparing price they got very offensive, said they would beat any offer, came back with both v counting, arrogant attitude, once they found out I was comparing price they got very offensive, said they would beat any offer, came back with both vehicles and he was nowhere to be found, knowing we had an appointment, another man looked at both vehicles and came up with a price 6000 more than at another dealer. Wasted my time coming from 30 miles away with 2 cars, shame on them. Brandon did call me and made an excuse that the man who gave me the price thought it was not an sle but he saw the nav screen etc. when he looked in the car personally, also Brandon gave me a price on an invoice of 2000 more than blue book for one of the vehicles so naturally one would think that the other would be priced similarly, the cars are extremely low mileage and maintained in perfect condition never driven in the winter. So as I said walked and purchased 6 grand less at another dealer, forget these guys More
by larry0
Employees Worked With
brandon sagan
