Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Chrysler Jeep Dodge RAM of West Bend
West Bend, WI
978 Reviews
Since 1965 the Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. Involvement in the community and serving our customers has been the foundation of our success. That dual commitment has allowed our company to fulfill not only the dreams and vision of Russ Darrow but also the dreams of our employees who have made their job a life long profession. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 978 reviews
October 13, 2017
New Buyer This was my first time buying from a dealer. They were very friendly and very understanding and easy to communicate with. I will definitely be going b This was my first time buying from a dealer. They were very friendly and very understanding and easy to communicate with. I will definitely be going back once I'm ready to get another vehicle. Would recommend this dealership to anyone. More
by Mouseman5
Employees Worked With
Dana Behm, David Hildebrandt, Jeremy Yingling
October 13, 2017
Quick and painless Sent an email into the dealership on Tuesday. Thursday night I had an appointment with Andy and I walked out with a new to me vehicle and my old leas Sent an email into the dealership on Tuesday. Thursday night I had an appointment with Andy and I walked out with a new to me vehicle and my old lease vehicle turned in. More
by Dan Elsinger
Employees Worked With
Dana Behm, Andrew Hagen
October 12, 2017
Lease I got what I wanted and Dan went out of his way to insure my satisfaction. Would recommend to anyone. Leasing is the way to go. I got what I wanted and Dan went out of his way to insure my satisfaction. Would recommend to anyone. Leasing is the way to go. More
by Aaron
Employees Worked With
Dan Powell
October 12, 2017
Outstanding Had an amazing experience at the West Bend location. They were all so helpful and willing to work with me. Happy with my beautiful new jeep. Had an amazing experience at the West Bend location. They were all so helpful and willing to work with me. Happy with my beautiful new jeep. More
by Brittany55
Employees Worked With
Dan Powell
October 11, 2017
Great! Dan was extraordinary to work with. Didn’t pressure me to buy my vehicle and talked me through everything I needed to know before buying it! Dan was extraordinary to work with. Didn’t pressure me to buy my vehicle and talked me through everything I needed to know before buying it! More
by Brittany17
Employees Worked With
Dana Behm, Dan Powell
October 09, 2017
Enjoyable . Excellent experience. Friendly staff. Overall a enjoyable experience. Knowledge about products. Staff walked us thru all our options the recep Excellent experience. Friendly staff. Overall a enjoyable experience. Knowledge about products. Staff walked us thru all our options the receptionist was very helpful and friendly. Great job staff . More
by Staehler 94
Employees Worked With
Dana Behm, David Hildebrandt, Jeremy Yingling
October 07, 2017
Great Experience! Andy Hagen from Russ Darrow in West Bend helped us find a great new to us truck!!! It was a great experience, and we would definitely return to Russ Andy Hagen from Russ Darrow in West Bend helped us find a great new to us truck!!! It was a great experience, and we would definitely return to Russ Darrow for another vehicle when the time comes. More
by AmandaD08
Employees Worked With
Andrew Hagen
October 05, 2017
Great Experience So Far I really enjoy working with Dan. He's helpful without being pushy, and did a great job getting us the right vehicle. Would recommend him! I really enjoy working with Dan. He's helpful without being pushy, and did a great job getting us the right vehicle. Would recommend him! More
by Anastasia
Employees Worked With
Dan Powell
October 01, 2017
Jeremy was great Jeremy did a great job showing me options and being honest. We worked out a fair deal. Highly recommended very happy with result. Will come back Jeremy did a great job showing me options and being honest. We worked out a fair deal. Highly recommended very happy with result. Will come back More
by Mitchell12119
Employees Worked With
Jeremy Yingling
September 29, 2017
Andy Rocks !!! I just bought another van from Andy Hagen. He's always very helpful and knows exactly what I'm looking for in a vehical. He answers all my questions I just bought another van from Andy Hagen. He's always very helpful and knows exactly what I'm looking for in a vehical. He answers all my questions and even anticipates concerns I might have. He is a pleasure to work with and has my complete trust. Single biggest factor in my choice to purchase vehical at his dealership. Great guy! More
by BigHeadGuy
Employees Worked With
Dana Behm, Andrew Hagen
