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Russ Darrow Collision Center Of Madison
Madison, WI
116 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 116 reviews
April 29, 2025
Ordered a part and was very satisfied with the experience and communication of the body shop staff. (Jess) Thanks! and communication of the body shop staff. (Jess) Thanks! More
by Dan
Verified Customer
April 28, 2025
Already did. ... I was over charged for the installation of a starter...they only took a couple of minutes to put in because the engine was out.... ... I was over charged for the installation of a starter...they only took a couple of minutes to put in because the engine was out.... More
by d.topper1952
Employees Worked With
Charged me for a starter witch doesn't burn up except if you try it......plus charged me installation for a starter that I had bought....the engine was seized up up so they had to pull engine. So with engine out it would of took two minutes to put it in
April 28, 2025
Positive. Appreciate the ride service and that the individual who helped me sign in and scheduled my oil change. Appreciate the ride service and that the individual who helped me sign in and scheduled my oil change. More
by bbachergresock
Employees Worked With
Idk, it was a gentleman with glasses at the first spot nearest the door (not the desk).
April 27, 2025
They helped me find the vehicle I wanted, while the other kia dealer said we had to order and wait the 9 months. When I picked up the vehicle it seemed like a quick review of all the electronics. But I am g kia dealer said we had to order and wait the 9 months. When I picked up the vehicle it seemed like a quick review of all the electronics. But I am getting older and it is taking longer to understand how things work. Unfortunately the hybrid vehicle does not get the mileage as listed. As I get more used to it, the sportage seems like a nice vehicle More
by JHMI2006
Employees Worked With
April 26, 2025
Excellent service and friendly staff. Keep you updated as the work is in progress on your car Keep you updated as the work is in progress on your car More
by Majidsar
Employees Worked With
Other Employees :
Joe, I didn’t work with jeff my rating is for Joe
April 26, 2025
Staff are all very personable. They know there stuff pretty well. A couple of things that I experienced with my car they had never heard of. Especially had great service, experienc They know there stuff pretty well. A couple of things that I experienced with my car they had never heard of. Especially had great service, experience and knowledge from Will Akins and Jonathan. More
by DAVID.LENTZ
Employees Worked With
April 24, 2025
See above I was impressed with your sales force. I like Tony, easy going and not forceful. Your finance person was forceful but in a good way. I ended up taking all of the add ons despite several pe I like Tony, easy going and not forceful. Your finance person was forceful but in a good way. I ended up taking all of the add ons despite several people telling me not to 'waste my money.' I hope my decision was the right one. I will recommend Tony and Russ Darrow. Thank you. More
by CSARA0495
Employees Worked With
Tony
