Russ Darrow Collision Center Of Madison - Service Center

Ordered a part and was very satisfied with the experience and communication of the body shop staff. (Jess) Thanks! and communication of the body shop staff. (Jess) Thanks! More

Already did. ... I was over charged for the installation of a starter...they only took a couple of minutes to put in because the engine was out.... ... I was over charged for the installation of a starter...they only took a couple of minutes to put in because the engine was out.... More

Positive. Appreciate the ride service and that the individual who helped me sign in and scheduled my oil change. Appreciate the ride service and that the individual who helped me sign in and scheduled my oil change. More

Always a great experience when working with Joe! He is the main reason I will continue to buy cars and have service work done there. He is the main reason I will continue to buy cars and have service work done there. More

Sales person was Michael Krumm. Rated him a 5. No pressure and informative Pleasant Rated him a 5. No pressure and informative Pleasant More

They helped me find the vehicle I wanted, while the other kia dealer said we had to order and wait the 9 months. When I picked up the vehicle it seemed like a quick review of all the electronics. But I am g kia dealer said we had to order and wait the 9 months. When I picked up the vehicle it seemed like a quick review of all the electronics. But I am getting older and it is taking longer to understand how things work. Unfortunately the hybrid vehicle does not get the mileage as listed. As I get more used to it, the sportage seems like a nice vehicle More

Excellent service and friendly staff. Keep you updated as the work is in progress on your car Keep you updated as the work is in progress on your car More

Staff are all very personable. They know there stuff pretty well. A couple of things that I experienced with my car they had never heard of. Especially had great service, experienc They know there stuff pretty well. A couple of things that I experienced with my car they had never heard of. Especially had great service, experience and knowledge from Will Akins and Jonathan. More

Nice waiting area. Efficient service department. Car wash left hard-water drops on windshield and hood. Efficient service department. Car wash left hard-water drops on windshield and hood. More

Joe has always been so good to me. He's always showing up with the best customer service you can ask for. He is the only reason why I keep going back to this specific dealership for an He's always showing up with the best customer service you can ask for. He is the only reason why I keep going back to this specific dealership for anything related to my vehicle. Joe is an absolute gem! More