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Russ Darrow Collision Center Of Waukesha

Waukesha, WI

4.7
198 Reviews
Russ Darrow Collision Center of Waukesha is your trusted destination for expert auto body repair and restoration. From minor dents to major collision repairs, our certified technicians use state-of-the-art equipment to get your vehicle back on the road safely and looking like new. We work with all major insurance providers and service all makes and models with precision and care. Quality repairs, honest service—that’s the Darrow Difference.
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W226 S1700, WI-164

Waukesha, WI

53186

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Showing 198 reviews

October 07, 2017

Excellent job Gary and Chelsea did an amazing job with helping me get into the car that I wanted and needed. They helped me by letting me test drive several differe More

by Andrew Douglas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you! We appreciate your review and business. It’s great that our team was able to provide you with excellent service. We look forward to giving you more great customer service in the future.

October 06, 2017

Extremely disappointed We were in desperate need of a vehicle and decided to go to JD Byrider because they were having a promotion $300 down and you drive of the lot. Everyt More

by Theysuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Beck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Gorham
October 06, 2017

Service minded employees I enjoyed purchasing a vehicle with this company. Very few times will the consumer come across a "good" salesman ;But even fewer times will we have th More

by Mtorres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

We are glad you were so pleased with the service you received at our dealership. Here at our dealership, we strive to make sure that our sales team is as knowledgeable as possible. Operating with transparency and honesty is very important to us. Thank you for the great review!

October 03, 2017

Excellent customer service My experience was excellent. Customer service was great, Chelsea helped me get a car I really felt comfortable in. She let me test drive until I kne More

by Sexyred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tachera Gardenhire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for kind words, review, and business. Operating with transparency and honesty is very important to us. We look forward to giving you more great customer service in the future.

October 01, 2017

Amazing My experience with Bertha was amazing. She helped me in every single step to drive home today and get the car I wanted from the start. She is really h More

by Trekyria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2017 -

Russ Darrow Collision Center Of Waukesha responded

Thank you for your business and review. Customer service is our #1 priority, and we are honored to have earned your business.

September 30, 2017

My Experience Was Awesome!!!! The Customer Service is Great The Customer Service was Fantastic Thanks Chelsea and Garry Such Wonderful Salespeople. I would definitely recommend JD Byrider to anyone looking to r More

by NewCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Huebner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garry Stroud
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2017

awesome Thank you Bertha Romo for all your hard work in helping me. Keep up the great work. You are fabulous and great personality. Good luck. More

by ysingleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bertha Romo
September 29, 2017

My experience at J.D ByRider was awesome. I gave J.D ByRider five stars because my sells rep was wonderful. She called me everyday to inform me when something new arrived so that I could up gr More

by Bird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2017

Great experience Bertha was a great help when we were looking. With any questions or concerns she was very helpful and to the point. I would so recommend her to other More

by Mike79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2017

Great customer service and friendly sale personnel would refer friends to here and any one who is looking for in house financing. Thank ya'll for the great service More

by Dwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bertha Romo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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