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Russ Darrow Collision Center Of Waukesha
Waukesha, WI
203 Reviews
Russ Darrow Collision Center of Waukesha is your trusted destination for expert auto body repair and restoration. From minor dents to major collision repairs, our certified technicians use state-of-the-art equipment to get your vehicle back on the road safely and looking like new. We work with all major insurance providers and service all makes and models with precision and care. Quality repairs, honest service—that’s the Darrow Difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 203 reviews
June 23, 2022
I brought my car 2 months ago I have been having problems after problems with it and jd byrider doesn’t fix it it broke me down twice and I had to get it towed twice and they have not refunded my money after problems with it and jd byrider doesn’t fix it it broke me down twice and I had to get it towed twice and they have not refunded my money More
by Ms.prettie1979
Employees Worked With
Chelsea Huebner
November 02, 2021
My son was quoted one price, but at closing had a completely different price on the loan paperwork. I was there when the original amount was quoted, but I was not there when he returned the following completely different price on the loan paperwork. I was there when the original amount was quoted, but I was not there when he returned the following day to purchase the vehicle. Now the general manager lies about the originally quoted price and refuses to return my calls and emails. This business is not worth your time, or their lies. Avoid at all costs. More
by christopherwsteelman
Employees Worked With
Hannah Warkaske
August 30, 2021
Everyone was so nice and helpful! When they say they are going to get the vehicle that you want they go above and beyond to find it as long as it’s there sister store! going to get the vehicle that you want they go above and beyond to find it as long as it’s there sister store! More
by Malieka Pittman
Employees Worked With
Hannah, Nick, and Chris you guys rock!!!
September 18, 2020
I have a wonderful time with the people in the office they’re very friendly and very very helpful of assist me with my need and what I want I really really feel very very comfortable with every each one they’re very friendly and very very helpful of assist me with my need and what I want I really really feel very very comfortable with every each one they were very very professional and know exactly how to do their job they treat me like one of their own especially when they explain to me everything I would like to give a special thank you to Hannah Bertha I never feel comfortable with out there help again thank you very very much for giving me the opportunity to get the perfect car fit with what I can afford More
by gatala10245510
Employees Worked With
Bertha Romo
September 07, 2020
Awesome customer service and fast service!! I did a pre application before arriving which made things much easier. Chelsea and Hannah was great help Thanks Again! application before arriving which made things much easier. Chelsea and Hannah was great help Thanks Again! More
by Niesha Miller
Employees Worked With
Chelsea Huebner
December 11, 2019
Not even a year later (1/24/19)This is my first experience at a dealership and it went great! (12/10/19) Yea I bought this car way over priced and have super high interest (1/24/19)This is my first experience at a dealership and it went great! (12/10/19) Yea I bought this car way over priced and have super high interest rate and negative equity. I haven’t even owned my car a whole year yet and had to get a whole bunch of vital life threatening things fixed on this car. JD Byrider is great at sales sure but that’s all it seems to be,just about the money. More
by EtJojo9418
Employees Worked With
Amy , Michael Salyer, Garry Stroud
