Russ Darrow Direct

Friendly and Efficient I purchased a 2015 Toyota RAV4 on Wednesday, 5/15/18. Cal was my salesperson and Heather went through all the closing paperwork with me. They both did I purchased a 2015 Toyota RAV4 on Wednesday, 5/15/18. Cal was my salesperson and Heather went through all the closing paperwork with me. They both did an excellent job. Their work was done diligently and with a friendly demeanor (this is the midst of the chaos of having their lot repaved!). They took the time to explain everything well, and not once did I ever feel any anxiety or sense things were not going according to plan. Cal was great on my test drives and preliminary paperwork, and Heather was great on doing my closing paperwork and making sure I left being well-informed before I hit the road. I would definitely purchase another vehicle with them again. More

Fixed Collison The body shop was quick to repair my vehicle after hitting a deer. My front end looks beautiful again and because I purchased my vehicle through Russ The body shop was quick to repair my vehicle after hitting a deer. My front end looks beautiful again and because I purchased my vehicle through Russ Darrow and got the Platinum rewards card my deductible was covered. More

Dan Gray was great! Dan Gray was very helpful. He makes you feel at home. We love our new car. The car drives nice and smooth, it looks good too. Dan Gray was very helpful. He makes you feel at home. We love our new car. The car drives nice and smooth, it looks good too. More

Easy buy! Gafa is very friendly and knows the reality of what I needed in a vehicle! Super easy and I was in and out! Highly recommend. Gafa is very friendly and knows the reality of what I needed in a vehicle! Super easy and I was in and out! Highly recommend. More

Purchasing a new used car The professionalism and leadership at this dealership is superior to most Gafa is an incredible salesman. He handled everything from start to finish, The professionalism and leadership at this dealership is superior to most Gafa is an incredible salesman. He handled everything from start to finish, this was our second car that we purchased at Russ Darrow. I would recommend this dealership as a five star. More

Always a good experience For myself, and for friends and family, every single one of us has always had no less than an exceptional experience at Darrow. Whether buying or serv For myself, and for friends and family, every single one of us has always had no less than an exceptional experience at Darrow. Whether buying or servicing, all the staff has always gone above and beyond More

need to know prices I was told a price for a cabin filter and that’s the same price on the specials also, and then she comes back and says the price is higher due to year I was told a price for a cabin filter and that’s the same price on the specials also, and then she comes back and says the price is higher due to year of car. If you’re going to quote prices you should know what you’re talking about!! I would only recommend this dealership if they had a different counter help More

Body Shop Fast Tony did an excellent job with my body parts. Totally happy with my experience and the pricing. I was happy they could fit me in Tony did an excellent job with my body parts. Totally happy with my experience and the pricing. I was happy they could fit me in More

Oil Change John was fast and friendly. I was and am always very happy with the service that they do at this dealership. Cassidy and his team do a great job. John was fast and friendly. I was and am always very happy with the service that they do at this dealership. Cassidy and his team do a great job. More

Mark Huth was great to deal with. There was no pressure. I had initially thought we were not going to work out a deal but Mark followed up with me and we wor was great to deal with. There was no pressure. I had initially thought we were not going to work out a deal but Mark followed up with me and we worked out a good deal for my trade in. I am very satisfied with my experience at Russ Darrow because of how great Mark was to work with and I would recommend him to anyone I know who is looking for a car. More