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Russ Darrow Direct

Neenah, WI

Overview
Employees
Reviews
Vehicles
4.4
420 Reviews
For over four decades, the Russ Darrow Group has proudly served communities across Wisconsin, offering exceptional sales, service, and customer satisfaction. Founded in 1965 by Russ Darrow, who became the youngest Chrysler dealer in the nation, our company was built on integrity, strong family values, and an unwavering commitment to excellence. With 17 dealership locations across Wisconsin, we proudly offer the largest selection of used and certified pre-owned vehicles in the state. Each vehicle undergoes a rigorous multi-point inspection to ensure it meets our high-quality standards, giving you peace of mind with every purchase. At Russ Darrow Group, our mission is clear: to provide superior sales, expert service, and an unmatched ownership experience. We believe in creating a rewarding environment for our employees, knowing it directly translates into an outstanding experience for our customers. Visit Russ Darrow Group today and discover why we are Wisconsin’s go-to destination for quality vehicles and exceptional service. Your satisfaction drives our success!
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988 South Green Bay Road

Neenah, WI

54956

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Showing 420 reviews

May 01, 2026

I liked that I was in and out Good service Pulled my car up right by the door as it was pouring down rain More

by PATTILM22
Recommend Dealer
Yes
Employees Worked With
A women at the desk very nice
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May 01, 2026 -

Russ Darrow Direct responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Meacham mike.meacham@russdarrow.com

April 30, 2026

They did a good job but quick and dealt with much of the insurance with much needed from me More

by ZOXION1980
Recommend Dealer
Yes
Employees Worked With
Isiah
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Apr 30, 2026 -

Russ Darrow Direct responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mike Meacham mike.meacham@russdarrow.com

April 29, 2026

Good It was a good experience like always and will continue to go for oil change and tire rotation More

by TRACYBLAKE38
Recommend Dealer
Yes
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May 01, 2026 -

Russ Darrow Direct responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Meacham mike.meacham@russdarrow.com

April 28, 2026

Very friendly staff, willing to answer all my questions and there was absolutely no pressure with purchasing my vehicle. Would definitely recommend. More

by VIRGINIAGARCIA24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Meacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Jarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Dake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Russ Darrow Direct responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Direct! Mike Meacham mike.meacham@russdarrow.com

April 28, 2026

I’ve worked with Mark three times over the years and have nothing but positive things to say. He is friendly, listens, and is a straight shooter. More

by Kayla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Russ Darrow Direct responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Mike Meacham mike.meacham@russdarrow.com

April 28, 2026

we asked to check the tire stem on car and wanted to charge 149.00 dollars that to much More

by JONATHANSCHWARTZKOPF37
Recommend Dealer
Yes
Employees Worked With
rachele
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April 23, 2026

The staff at the dealership is both welcoming and professional. The atmosphere is comfortable and accommodating. As someone who works remotely, it was nice to see that there is WiFi available so that More

by fardwallen
Recommend Dealer
Yes
Employees Worked With
Elisha to schedule my appoint and Isaiah did my oil change
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Apr 24, 2026 -

Russ Darrow Direct responded

It’s wonderful to hear that our team created a welcoming environment and that you felt at home during your visit. We’re pleased the WiFi helped you keep up with work and that your Mitsubishi Outlander service was completed so quickly. Thank you for trusting us with your vehicle. Mike Meacham mike.meacham@russdarrow.com

April 23, 2026

I went in for an oil change and in the video he explained everything. He also told me how much life I had left on brakes and air filter. He was clear and concise and thorough. More

by CHERRIEPIE1022
Recommend Dealer
Yes
Employees Worked With
Carter
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Apr 23, 2026 -

Russ Darrow Direct responded

We’re grateful you noted the detailed service video and the updates on brake and air filter life. It’s rewarding to know our clear and thorough approach made the oil change process easy to understand. Thanks for trusting us with your Nissan Rogue. Mike Meacham mike.meacham@russdarrow.com

April 17, 2026

Very professional, I love the video tour of my trucks inspection. People are easy to work with. More

by welhousep
Recommend Dealer
Yes
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Apr 17, 2026 -

Russ Darrow Direct responded

It’s great to know our professionalism and the video walkthrough brought clarity to your Ram’s inspection. We’re pleased our team was easy to work with and appreciate your 5-star review. Mike Meacham mike.meacham@russdarrow.com

April 14, 2026

Snakes and xxxx! They hid things in the signing and were not forward with it. More

by JONELEAY7230
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Meacham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pao Yang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Macy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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