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Russ Darrow Direct
Neenah, WI
373 Reviews
For over four decades, the Russ Darrow Group has proudly served communities across Wisconsin, offering exceptional sales, service, and customer satisfaction. Founded in 1965 by Russ Darrow, who became the youngest Chrysler dealer in the nation, our company was built on integrity, strong family values, and an unwavering commitment to excellence.
With 17 dealership locations across Wisconsin, we proudly offer the largest selection of used and certified pre-owned vehicles in the state. Each vehicle undergoes a rigorous multi-point inspection to ensure it meets our high-quality standards, giving you peace of mind with every purchase.
At Russ Darrow Group, our mission is clear: to provide superior sales, expert service, and an unmatched ownership experience. We believe in creating a rewarding environment for our employees, knowing it directly translates into an outstanding experience for our customers.
Visit Russ Darrow Group today and discover why we are Wisconsin’s go-to destination for quality vehicles and exceptional service. Your satisfaction drives our success!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 373 reviews
October 31, 2017
Always A Great Experience! This is our second time we have purchased a car from Russ Darrow in Appleton. We have worked with Gafa both times and actually came back to purchase This is our second time we have purchased a car from Russ Darrow in Appleton. We have worked with Gafa both times and actually came back to purchase our second vehicle because of him. He is super helpful and very knowledgeable! More
by Megan
Employees Worked With
Gafa Temirov, Andrew Jorgensen
October 31, 2017
2011 Chevy Equinox I bought a 2011 Chevy Equinox at Russ Darrow Direct. My salesman, Gafa was very attentive to my needs and knowledgeable in what vehicles he had on th I bought a 2011 Chevy Equinox at Russ Darrow Direct. My salesman, Gafa was very attentive to my needs and knowledgeable in what vehicles he had on the lot for me to take for a test drive. He was patient as I weighed all my options, asked me questions to eliminate vehicles that may not fit my needs and took the time to alleviate the stress of purchasing a vehicle. I would recommend my friends and family to go see Gafa! More
by chev123
Employees Worked With
Gafa Temirov
October 31, 2017
Quick and easy Great dealership with great salesman. I went in found my vehicle and left with it an hour later. Very friendly with great rates. A+ A+ Great dealership with great salesman. I went in found my vehicle and left with it an hour later. Very friendly with great rates. A+ A+ More
by Bburroughs86
Employees Worked With
Gafa Temirov
October 31, 2017
Friendly staff. Friendly and courteous sales staff. Very knowledgeable on various options. Willing to help and work for a deal. Good selection of cars from all makes Friendly and courteous sales staff. Very knowledgeable on various options. Willing to help and work for a deal. Good selection of cars from all makes. More
by Bossmac
Employees Worked With
October 27, 2017
Pleasant experience When purchasing my car the sales man was helpful, friendly and knowledgeable. Willing and able to answer any question. I will be recommending this dea When purchasing my car the sales man was helpful, friendly and knowledgeable. Willing and able to answer any question. I will be recommending this dealer ship to others. More
by Linda Rost
Employees Worked With
October 25, 2017
Great service! I’ve always enjoyed going to Russ darrow for work needed on my car. They show great care about me and my car, and so great work. I was very happy to l I’ve always enjoyed going to Russ darrow for work needed on my car. They show great care about me and my car, and so great work. I was very happy to learn I could get my collision work done with them. They did a great job in a timely manner, and were great to work with throughout the process! More
by Agardill56
Employees Worked With
Crystalyn Pawlisz
October 24, 2017
Fantastic Brent was phenomenal! He helped me get exactly where I wanted to be. The experience as a whole was magnificent and Isabel who was training with him at Brent was phenomenal! He helped me get exactly where I wanted to be. The experience as a whole was magnificent and Isabel who was training with him at the time was also fantastic. They were both friendly and very helpful in finding me a new vehicle. More
by Zerobry
Employees Worked With
Brent Weinberger, Isabel Tamayo-Hernandez
October 24, 2017
Quick and easy I like the car I got and the timing to get it fast. I also loved the friendly employees working with them to get me my car. I like the car I got and the timing to get it fast. I also loved the friendly employees working with them to get me my car. More
by Cole Hansen
Employees Worked With
October 24, 2017
Finding my Kia My husband thought a Kia Sorrento would be a good fit for me so he started looking around. After a while he suggested we go to Russ Darrow Direct as My husband thought a Kia Sorrento would be a good fit for me so he started looking around. After a while he suggested we go to Russ Darrow Direct as they seemed to have a good selection. Mark Huth was the salesman who approached us. He was very nice and seemed to be very knowledgeable about the vehicle we were interested in. He was very patient with her questions and our test drives. We ended up purchasing a vehicle that day we've been very happy with it. Mark followed up to make sure we were satisfied which was very appreciated. We would highly recommend Mark to anyone interested in buying a quality used vehicle. More
by New car for Jelbe
Employees Worked With
October 22, 2017
As Always This will have been my 5th vehicle purchased from Russ Darrow Direct in Appleton all from Mark Huth. He's a great salesman who goes to bat for his cus This will have been my 5th vehicle purchased from Russ Darrow Direct in Appleton all from Mark Huth. He's a great salesman who goes to bat for his customers and does all that he can. More
by ShayParker
Employees Worked With
