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Russ Darrow Direct
Neenah, WI
323 Reviews
For over four decades, the Russ Darrow Group has proudly served communities across Wisconsin, offering exceptional sales, service, and customer satisfaction. Founded in 1965 by Russ Darrow, who became the youngest Chrysler dealer in the nation, our company was built on integrity, strong family values, and an unwavering commitment to excellence.
With 17 dealership locations across Wisconsin, we proudly offer the largest selection of used and certified pre-owned vehicles in the state. Each vehicle undergoes a rigorous multi-point inspection to ensure it meets our high-quality standards, giving you peace of mind with every purchase.
At Russ Darrow Group, our mission is clear: to provide superior sales, expert service, and an unmatched ownership experience. We believe in creating a rewarding environment for our employees, knowing it directly translates into an outstanding experience for our customers.
Visit Russ Darrow Group today and discover why we are Wisconsin’s go-to destination for quality vehicles and exceptional service. Your satisfaction drives our success!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
August 09, 2025
Great customer service!
We purchased the car from them about 5 years ago. A bit busy when I showed up and still had the oil change done, with tire rotation, in a reasonabl
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by gjdobeck
Verified Customer
Verified Customer
August 03, 2025
We went to the dealership to test a vehicle that we saw
online. Sam greeted us and we took the vehicle out for a test drive. We then saw another vehicle a few feet away at the same dealership that we ended
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by BJWALSH615
Verified Customer
Verified Customer
Employees Worked With
Sam Burrell
July 31, 2025
Quick convenient knowledgeable service.
Explained what they were looking at and I liked that they showed me in a video also.
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by Traci
Verified Customer
Verified Customer
Employees Worked With
Dealership Inventory (83 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Drinks
- Free WiFi
- Pet Friendly
- Quick Lube
- Rental Car Service Onsite
- Shuttle Service
- Television
- Vending Machines
