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Russ Darrow Kia of Waukesha
Waukesha, WI
1,654 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 443 service reviews
January 13, 2026
Riley was an awesome salesman to deal with. He wasn't pushy but helped find exactly what I was looking for and went out of his way to deliver the vehicle. I would definitely do business with Ri He wasn't pushy but helped find exactly what I was looking for and went out of his way to deliver the vehicle. I would definitely do business with Riley again. More
by BLAYNEESSMANN
Verified CustomerEmployees Worked With
Riley
January 10, 2026
I had to have my tires replaced at 20,000 miles because they were worn down apparently due to an alignment issue, which is very frustrating since I only have 20,000 miles on my vehicle. However, I did pay they were worn down apparently due to an alignment issue, which is very frustrating since I only have 20,000 miles on my vehicle. However, I did pay to have four new tires installed and an alignment done and now my car has a horrible wobble starting at about 35 miles an hour to 45 miles an hour and when I get on the freeway, it is very bad. I now have had to make a new appointment on Monday to get this new issue resolved, I live about 35 minutes away from the dealership so this has been very inconvenient. The whole reason that I lease vehicles is to make sure that I don't have problems like this the fact that I've had to pay almost $1000 in repairs and that hasn't even resolved the issue entirely is disappointing. More
by NJLWetzel
January 09, 2026
Katie and Caleb were exceptional. They assisted me and explained the service process and bill. They assisted me and explained the service process and bill. More
by J_C_53188
January 04, 2026
Very friendly staff to work with. .the work was done correctly and relatively quickly so im happy .the work was done correctly and relatively quickly so im happy More
by johnozminkowski
Employees Worked With
December 12, 2025
Very friendly, very professional, very thorough. Love working with them. They always get the job done Love working with them. They always get the job done More
by labcab3
Employees Worked With
