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Russ Darrow Kia of Waukesha
Waukesha, WI
1,820 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,820 reviews
July 29, 2026
What a great dealership experience. Wally, my salesman, was excellent. No pressure. No stories that sounded far fetched. Talked normal not like a superior sales person. Ann in finance w Wally, my salesman, was excellent. No pressure. No stories that sounded far fetched. Talked normal not like a superior sales person. Ann in finance was amazing. Everything explained in detail. Didn’t feel rushed just to sign papers. In and out in 3 hours, most of which were driving different cars. More
by bergeronmike4
July 28, 2026
Mysterio is a very good dealership to work with. They are very friendly and helpful, especially the salesperson I worked with Wally. Thank you! They are very friendly and helpful, especially the salesperson I worked with Wally. Thank you! More
by Bryce
Employees Worked With
July 11, 2026
I work with Paul. It was nice working with a regular guy and not a slippery sales. I would buy a car from him again if you’re in the market, go check it out. It was nice working with a regular guy and not a slippery sales. I would buy a car from him again if you’re in the market, go check it out. More
by toady-pyre52
Employees Worked With
June 30, 2026
It was great experience, excellent support team. Resolved the issue within no time for rotors. Resolved the issue within no time for rotors. More
by NAEEMSALEH86
Verified CustomerJune 29, 2026
Always easy to schedule. Service took way longer than I thought and what was quoted to me. I will not be using this service location again. I will be going to the one closer Service took way longer than I thought and what was quoted to me. I will not be using this service location again. I will be going to the one closer to my house. More
by CHRISTINASCHOPF7
Employees Worked With
June 28, 2026
Everyone was very patient with me. Working with Melissa there wasn’t any pressure. She provided a solution to helping me find insurance for the car. I will be doing business with her i Working with Melissa there wasn’t any pressure. She provided a solution to helping me find insurance for the car. I will be doing business with her in the future. My son will be in the market soon for a car and she will be our girl! More
by VSHAYLANG
June 27, 2026
Happy the service found a nest of sunflower seeds in my air conditioner filter. Vacuumed it out and replaced the filter. air conditioner filter. Vacuumed it out and replaced the filter. More
by marilynrg40
Employees Worked With
June 21, 2026
I was greeted outside the dealership by a salesperson named Lea. I had an appointment to look at a different vehicle but it was not ready to drive so Lea worked with me to get something else within my pr named Lea. I had an appointment to look at a different vehicle but it was not ready to drive so Lea worked with me to get something else within my price range. She also let me look without pressure into a couple other vehicles. Anna, in finance was super sweet and friendly. More
by Khse2
