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Russ Darrow Kia of Waukesha
Waukesha, WI
1,794 Reviews
Located in Waukesha, WI, Russ Darrow Kia of Waukesha is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,794 reviews
Verified Customer
June 04, 2026
Treated great, and all my questions were answered Very professional experience and friendly and helpful employees professional experience and friendly and helpful employees More
by FALKRANDALL8
June 03, 2026
My experience at Kia is always pleasant. The employees are friendly, helpful, informative, and professional. The employees are friendly, helpful, informative, and professional. More
by jkendahl
Employees Worked With
May 31, 2026
Service was great. Very helpful and informative would buy from them again in the future Very helpful and informative would buy from them again in the future More
by DYLLONPALMER
May 30, 2026
Had spark plugs replaced still runs horrible now they want me to pay for a diagnostic test to see what’s wrong with it, this engine has a recall on it and they won’t replace it want me to pay for a diagnostic test to see what’s wrong with it, this engine has a recall on it and they won’t replace it More
by fena.laurie
Employees Worked With
Cashier in service was very nice
May 30, 2026
Oil change took 1 hr and I cancelled the vehicle wash. Too slow for me Too slow for me More
by DEFLESCH44
Employees Worked With
May 30, 2026
Jeff wanted a 500 down payment that he said he would reimburse and he didn't. It took osvaldo 3 days to get the title to my bank. They said they would fix a small crack in the windshield and they didn't reimburse and he didn't. It took osvaldo 3 days to get the title to my bank. They said they would fix a small crack in the windshield and they didn't. More
by DANKOR5
Employees Worked With
Jeff and Osvaldo
May 29, 2026
Brought car in for estimate on damage. Asked service guy who didn't have any information. Repairs were totalling 2000. No papers were given to me. Just a two sentence text message about it Asked service guy who didn't have any information. Repairs were totalling 2000. No papers were given to me. Just a two sentence text message about it. Asked when I picked up the car for a call from manager and have yet to receive one More
by PETERSBULLOCK
Employees Worked With
Service manager
