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Russ Darrow Mazda of Greenfield

Greenfield, WI

4.6
1,065 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 1,065 reviews

May 26, 2026

Didn't waste our time. Listened to what we were interested in and helped make it happen. More

by SILVERFOX3064
Recommend Dealer
Yes
Employees Worked With
Ethan Bicha-Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Bicha-Dale
May 26, 2026 -

Russ Darrow Mazda of Greenfield responded

We’re pleased Ethan listened closely to your needs and acted efficiently to make it happen. Congratulations on your new Mazda. We look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

May 26, 2026

Person in parts dept was very helpful in finding my part and then transferred me to the service dept to make an appointment. She was professional and friendly. More

by rjbonan
Recommend Dealer
Yes
Employees Worked With
Parts department
May 26, 2026 -

Russ Darrow Mazda of Greenfield responded

We appreciate you sharing how our parts department located your part and set up your Mazda CX-5 service appointment. We’re glad their professional and friendly support made the process smooth. Thank you for choosing Mazda for your CX-5 service. Nick Saidai nick.saidai@russdarrow.com

May 25, 2026

It has a nice atmosphere. I was getting a bad vibe from one gentlemen’ the past couple times I’ve been there but he seems to be okay now. I like how they show a video with the More

by CANDYX522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Russ Darrow Mazda of Greenfield responded

We appreciate your five-star review following service on your Mazda CX-5. It’s great to hear the atmosphere felt welcoming and that your recent interaction with that team member was more positive. We’ll share your suggestion about longer service videos with our crew to enhance future visits. Nick Saidai nick.saidai@russdarrow.com

May 24, 2026

Took care of all my concerns and more! Loved watching the video you provided! Thank you More

by ritaprivette2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Russ Darrow Mazda of Greenfield responded

We’re glad we could address all your Mazda CX-30 concerns and that the video was helpful. Thank you for your kind review! Nick Saidai nick.saidai@russdarrow.com

May 24, 2026

Sal was done on time fast and was exactly what I expected it to be and I was extremely satisfied with the service from Maxwell More

by bjdiener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Russ Darrow Mazda of Greenfield responded

We appreciate your 5-star review. It’s great to hear the service on your Mazda CX-5 was prompt and met your expectations. Maxwell is happy to have provided exactly what you needed and looks forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

May 23, 2026

Annoyed. I had to go to Madison a couple of days after my oil change and my car started making a clanking sound. I pop the hood and the windshield washer flui More

by Annoyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maxwell Munsell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2026 -

Russ Darrow Mazda of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is anything we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Nick Saidai nick.saidai@russdarrow.com

May 21, 2026

The staff was professional although some didn't address the customers when they came into the waiting area. Its hospitable and kind More

by BUSYLADY672000
Recommend Dealer
Yes
May 24, 2026 -

Russ Darrow Mazda of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

May 21, 2026

Number 1 Mazda dealer for a reason. Adam, AJ, Jed, and Tracy were great to work with. More

by BLOFY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Baskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jed Vandenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for calling us the number one Mazda dealer and recognizing Aj, Adam, Jed, and Tracy. We’re delighted you’re enjoying your new Mazda CX-30 and look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

May 21, 2026

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by REBECCAMULCRONE
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Baskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jed Vandenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you, Rebecca! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

May 17, 2026

Truthfully, I've been a little frustrated with all the recalls on my vehicle, but Nick was so great to work with - my best experience with the dealership to date. He was terrific More

by JBICHLER2
Recommend Dealer
Yes
Employees Worked With
Nick
May 17, 2026 -

Russ Darrow Mazda of Greenfield responded

We understand how recall issues can be frustrating, and we’re glad our service team made this your best experience to date. Thank you for the five-star rating and for trusting your Mazda with us. Nick Saidai nick.saidai@russdarrow.com