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Russ Darrow Mazda of Greenfield

Greenfield, WI

4.6
1,111 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 1,111 reviews

June 26, 2026

Very busy day, but did their best to move things along with continual updates. Went over charges so I clearly understood the bill. More

by JSANDERSALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Corkill
Jun 26, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for highlighting our team’s efforts to keep things moving even on a busy day. We’re pleased that our updates and clear explanation of charges helped you feel confident about the bill. It was a pleasure servicing your Mazda. Nick Saidai nick.saidai@russdarrow.com

June 26, 2026

It was great at first, helped me find what I needed. Was catfished by the pictures of the first vehicle. They took forever to check me out and purchase the car after I have said I wanted the car. I was More

by JACKSONMEYERS97
Recommend Dealer
No
Employees Worked With
y
Jul 01, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Nick Saidai nick.saidai@russdarrow.com

June 25, 2026

Very pleased with the service. A curtsey car was provided which helped enormously as this is a very busy week for me. Good job by all. More

by EDMACK222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Russ Darrow Mazda of Greenfield responded

It’s great to hear the courtesy car helped keep your busy week on track after your Mazda CX-30 service. Thank you for recognizing our team’s effort. Nick Saidai nick.saidai@russdarrow.com

June 25, 2026

I have always had great experiences at Russ Darrow Mazda of Greenfield. They are fast, friendly and do great work. More

by Tiffany Svec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2026 -

Russ Darrow Mazda of Greenfield responded

We appreciate your continued loyalty. Our team takes pride in providing fast, friendly service and quality work on your Mazda. We look forward to assisting you again soon. Nick Saidai nick.saidai@russdarrow.com

June 24, 2026

Very good speed getting through the buying process. Communication was extended in a very. Timely fashion More

by WHITEOWL45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Mertens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cayden Czaplewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2026 -

Russ Darrow Mazda of Greenfield responded

Delighted the purchase process moved swiftly and our communications were prompt. Thank you for choosing a Cadillac XT5 with us. We look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

June 23, 2026

My oil change and transmission flush were done promptly and car is running very well. More

by james_frisch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Corkill
Jun 23, 2026 -

Russ Darrow Mazda of Greenfield responded

We appreciate your feedback on the oil change and transmission flush. It’s great to know your Mazda3 is running smoothly after service. We look forward to supporting you on your next visit. Nick Saidai nick.saidai@russdarrow.com

June 21, 2026

I took my car here not to long ago and got my tire replaced and the man there had told me at that time that the tires would now be covered under warranty because the last time I got them replaced was More

by amanda_lehman11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I honestly don’t remember his name but he was cool
Jun 25, 2026 -

Russ Darrow Mazda of Greenfield responded

We're sorry that you didn't have a completely satisfying experience, Amanda. Please don't hesitate to reach out to us directly if you would be willing to discuss this matter in more detail. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

June 21, 2026

Perfect and excellent service thank you for the great service all the time. Appreciate it More

by AZABMW7489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Saidai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Winklepleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanne Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennie Etringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for sharing your experience with the service team on your Mazda CX-5. We’re pleased to hear we’ve been able to provide top quality care every time. We look forward to helping you again for your vehicle’s next service. Nick Saidai nick.saidai@russdarrow.com

June 20, 2026

Fine, as expected, although I wished to see the old air filter that I agreed to have replaced so I could have seen for myself how necessary the replacement was rather than just relying on the replacement t More

by PVGOLDIE
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxwell Munsell
Jun 22, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for your review. We sincerely appreciate your business and hope you will give us another opportunity to serve you. Nick Saidai nick.saidai@russdarrow.com

June 19, 2026

They kept me informed about the issues and possible solutions. I liked the service. Thanks More

by jane.islo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for noting how we kept you informed about your Mazda CX-5’s issues and possible solutions. We’re pleased you liked the service experience with our team. We appreciate your 5-star rating and look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com