Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
236 Reviews
4.6

236 Reviews

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236 Reviews of Maxwell Munsell

July 17, 2026

Dealership Rating
Employee Rating

Its always fun to have service done here. Fast expertise knowledgeable people friendly as allways More

by geognat
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 17, 2026

Russ Darrow Mazda of Greenfield responded

We appreciate you bringing your Mazda6 in for service. It’s great to hear our team made the visit fun, knowledgeable, and efficient. We look forward to keeping your Mazda6 running smoothly. Nick Saidai nick.saidai@russdarrow.com

July 17, 2026

Dealership Rating
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Great service,good mangement, Staff is friendly and helpful. Would recommend to any mazda customer More

by heavypavd
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Jul 17, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for recommending our service to other Mazda drivers. We’re glad our team’s friendly guidance and effective management met your needs during your CX-30 service. We look forward to welcoming you back. Nick Saidai nick.saidai@russdarrow.com

July 17, 2026

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I’ve always had remarkable service at this dealership. Prompt and very courteous from everyone there More

by milahti
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Jul 17, 2026

Russ Darrow Mazda of Greenfield responded

We appreciate you choosing us for your Mazda service. It’s great to know our team’s promptness and courtesy stand out. We look forward to helping you again. Nick Saidai nick.saidai@russdarrow.com

July 17, 2026

Dealership Rating
Employee Rating

Great customer service. (This has a minimum 25 word requirement and I don’t have that many words to say. ) More

by a
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Jul 17, 2026

Russ Darrow Mazda of Greenfield responded

Thanks for letting us know about your experience. We’re pleased our team delivered great customer service during your Mazda service visit. Feel free to reach out if there’s anything else we can do. Nick Saidai nick.saidai@russdarrow.com

July 06, 2026

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I received very little communication about the issue I came in for. I left, after a diagnostic session, with no diagnosis, no fix, and having been charged $250 for seemingly nothing. More

by CASSIAFREDRICH
Service Price Transparency
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Service Time
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Recommend Dealer
No
Jul 10, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Nick Saidai nick.saidai@russdarrow.com

July 01, 2026

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We are from out of town and arrived in Milwaukee with a strange car sound. Mack was super responsive to our predicament. On a Saturday! Ordered the parts and got it all done by Monday at noon. He arranged More

by ViktoriaFord
Service Price Transparency
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Recommend Dealer
Yes
Jul 01, 2026

Russ Darrow Mazda of Greenfield responded

We’re delighted to hear Maxwell was so responsive to your Mazda3 concern on a Saturday. We’re happy we could order parts quickly and complete service by Monday at noon. Arranging a loaner so you could enjoy Milwaukee for a few days was our pleasure. Nick Saidai nick.saidai@russdarrow.com

June 28, 2026

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The folks at the dealership were great to work with and provided a lot of helpful answers to my questions More

by davidjespin
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Jun 28, 2026

Russ Darrow Mazda of Greenfield responded

It’s fantastic to hear our team answered all your questions while servicing your Mazda CX-5. Thank you for taking the time to share your experience. We look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

June 28, 2026

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Employee Rating

Max was very condescending in my opinion. With 10 years of automotive experience, including 5 as a service director, I felt frustration. Joe was the saving grace for the dealership and MA More

by MARKGRNK
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Recommend Dealer
Yes
Jun 30, 2026

Russ Darrow Mazda of Greenfield responded

We appreciate your business and this review. We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

June 27, 2026

Dealership Rating
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Nick our service rep was very helpful getting a loaner car for us when they discovered an issue that would take longer. The waiting area is nice with great complimentary snacks More

by TGRMOTH1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Jun 28, 2026

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

June 27, 2026

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Employee Rating

They are always very very nice and trustworthy, which is why I keep going back. More

by CRAWFMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Jun 27, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for sharing your feedback. We’re glad our team’s friendly, reliable approach keeps you coming back when servicing your Mazda CX-5. We look forward to helping with your next service visit. Nick Saidai nick.saidai@russdarrow.com

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