Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
214 Reviews
4.6

214 Reviews

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214 Reviews of Maxwell Munsell

May 31, 2026

Dealership Rating
Employee Rating

Everything went smoothly and quickly. No complaints. The woman who does the service payments was very helpful. More

by Nwulf9
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell

May 31, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for your feedback on your Mazda CX-50 service. We’re glad Maxwell handled the payment process swiftly and made your visit smooth and without hassle. Nick Saidai nick.saidai@russdarrow.com

May 30, 2026

Dealership Rating
Employee Rating

Maxwell takes care of all the little details. He goes above and beyond just customer service More

by SDAHLKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

May 31, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for recognizing Maxwell’s dedication during your Mazda CX-5 service. We’re pleased he exceeded expectations and ensured every detail was handled. We look forward to serving you again. Nick Saidai nick.saidai@russdarrow.com

May 30, 2026

Dealership Rating
Employee Rating

Cullen was a delight to work with. When I arrived, no one even acknowledged me. A guy on the phone looked at me with dead eyes but didn't react or say a word. After 5 awkward minutes o More

by SCHULTZ.APRILE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Baskin, Jeanne Holtz , Cullen Wilson

Jun 01, 2026

Russ Darrow Mazda of Greenfield responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Nick Saidai nick.saidai@russdarrow.com

May 30, 2026

SCHULTZ.APRILE responded

I very much enjoy working with Russ Darrow, from the purchasing to the servicing process. Thank you for being helpful and kind.

May 30, 2026

Dealership Rating
Employee Rating

Maxwell and service team performed an excellent job on addressing the needs of our Cx30. I also was appreciative of the loaner vehicle. I would highly recommend the Russ Darrow Mazda team for leasing an More

by ALEWISJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

May 30, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad Maxwell and our service team could address your Mazda CX-30’s needs, and that the loaner vehicle met your expectations. Thank you for recommending our team for leasing and service. We look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

May 29, 2026

Dealership Rating
Employee Rating

very welcoming and made sure i understood everything that they would to with my car. More

by SOFIA.WENDLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

May 29, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for your kind review. We’re glad our team was welcoming and made sure you understood everything we’d do for your Mazda CX-3. We look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

May 29, 2026

Dealership Rating
Employee Rating

They were kind and tried to understand what I was trying to communicate to them. More

by PONCEHELLEN001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

May 29, 2026

Russ Darrow Mazda of Greenfield responded

We’re pleased our team approached your Mazda CX-5 service with kindness and took time to understand your concerns. It was our pleasure to assist you. We look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

May 29, 2026

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Employee Rating

My appointment was for 11:00 for an oil change another minor maintenance item.took 2hrs making me late and having to cancel an important appointment More

by tomkaras
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Cashier most pleasant person I felt with.

Jun 01, 2026

Russ Darrow Mazda of Greenfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Nick Saidai nick.saidai@russdarrow.com

May 25, 2026

Dealership Rating
Employee Rating

It has a nice atmosphere. I was getting a bad vibe from one gentlemen’ the past couple times I’ve been there but he seems to be okay now. I like how they show a video with the More

by CANDYX522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

May 25, 2026

Russ Darrow Mazda of Greenfield responded

We appreciate your five-star review following service on your Mazda CX-5. It’s great to hear the atmosphere felt welcoming and that your recent interaction with that team member was more positive. We’ll share your suggestion about longer service videos with our crew to enhance future visits. Nick Saidai nick.saidai@russdarrow.com

May 24, 2026

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Employee Rating

Took care of all my concerns and more! Loved watching the video you provided! Thank you More

by ritaprivette2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

May 24, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad we could address all your Mazda CX-30 concerns and that the video was helpful. Thank you for your kind review! Nick Saidai nick.saidai@russdarrow.com

May 24, 2026

Dealership Rating
Employee Rating

Sal was done on time fast and was exactly what I expected it to be and I was extremely satisfied with the service from Maxwell More

by bjdiener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2026

Russ Darrow Mazda of Greenfield responded

We appreciate your 5-star review. It’s great to hear the service on your Mazda CX-5 was prompt and met your expectations. Maxwell is happy to have provided exactly what you needed and looks forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

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