Maxwell Munsell

The folks at the dealership were great to work with and provided a lot of helpful answers to my questions provided a lot of helpful answers to my questions More

by davidjespin Verified Customer Verified Customer

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Max was very condescending in my opinion. With 10 years of automotive experience, including 5 as a service director, I felt frustration. Joe was the saving grace for the dealership and MA With 10 years of automotive experience, including 5 as a service director, I felt frustration. Joe was the saving grace for the dealership and MAZDA as my car was in for 31 Days! $200 credit towards dealership items from Mazda seems woefully unappreciated for a 1st time Mazda purchaser. Nick the general manager, although a man I admire for his disposition... Didn't personally get back to me after my first couple of phone calls. He also said he would go to Mazda and get me something substantial. I felt like they should have made my first payment for me as I didn't even have the Brand New Car I just purchased. More

by MARKGRNK Verified Customer Verified Customer

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Nick our service rep was very helpful getting a loaner car for us when they discovered an issue that would take longer. The waiting area is nice with great complimentary snacks car for us when they discovered an issue that would take longer. The waiting area is nice with great complimentary snacks More

by TGRMOTH1 Verified Customer Verified Customer

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They are always very very nice and trustworthy, which is why I keep going back. why I keep going back. More

by CRAWFMOR Verified Customer Verified Customer

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Very pleased with the service. A curtsey car was provided which helped enormously as this is a very busy week for me. Good job by all. A curtsey car was provided which helped enormously as this is a very busy week for me. Good job by all. More

by EDMACK222 Verified Customer Verified Customer

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I have always had great experiences at Russ Darrow Mazda of Greenfield. They are fast, friendly and do great work. of Greenfield. They are fast, friendly and do great work. More

by Tiffany Svec Verified Customer Verified Customer

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Perfect and excellent service thank you for the great service all the time. Appreciate it service all the time. Appreciate it More

by AZABMW7489 Verified Customer Verified Customer

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Fine, as expected, although I wished to see the old air filter that I agreed to have replaced so I could have seen for myself how necessary the replacement was rather than just relying on the replacement t filter that I agreed to have replaced so I could have seen for myself how necessary the replacement was rather than just relying on the replacement time schedule. More

by PVGOLDIE Verified Customer Verified Customer

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They kept me informed about the issues and possible solutions. I liked the service. Thanks solutions. I liked the service. Thanks More

by jane.islo Verified Customer Verified Customer

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courteous. Service took longer than anticipated but agent failed to communicate that with me which was frustrating. A minute of his time explaining would have g Service took longer than anticipated but agent failed to communicate that with me which was frustrating. A minute of his time explaining would have gone a long way in making my experience better. Small things matter More

by Ghassankorban1961 Verified Customer Verified Customer

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