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Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
254 Reviews
4.6

254 Reviews

Write a Review

254 Reviews of Maxwell Munsell

October 09, 2026

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Employee Rating

I wouldn't go anywhere else for service on my cx-5. They work with customer till you are satisfied. More

by 12345MRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Saidai, Joe Obernberger

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Oct 09, 2026

Russ Darrow Mazda of Greenfield responded

Knowing you felt fully satisfied by our service means a lot to our team. We’re honored to be your go-to choice for service on your Mazda CX-5. Nick Saidai nick.saidai@russdarrow.com

October 07, 2026

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Employee Rating

Very pleasant people to work with. They are very helpful and patient when I have questions. I would highly recommend Russ Darrow Mazda. More

by loriedwards702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

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Oct 07, 2026

Russ Darrow Mazda of Greenfield responded

Knowing that our team was helpful and patient when you had questions means a lot to us. We’re glad the service on your Mazda CX-5 left you feeling well cared for, and thank you for recommending our dealership. Nick Saidai nick.saidai@russdarrow.com

October 07, 2026

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Employee Rating

Really good dealership really good service good communication good friendly workers good with work in my car More

by Gashis445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Print
Oct 07, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad our communication and the friendly care on your Mazda6 met your expectations. Hearing that you found the service helpful and clear means a lot to our service team. Nick Saidai nick.saidai@russdarrow.com

September 27, 2026

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Employee Rating

Always shows up for me. Very accommodating I took my vehicle in for a service needing an oil change tire rotation. With smelling of antifreeze they assisted me Michael reas More

by Pat
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger , Michael.

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Sep 27, 2026

Russ Darrow Mazda of Greenfield responded

Knowing our service team could accommodate your Mazda CX-90’s oil change, tire rotation, and address your antifreeze concern is truly rewarding. Your kind words about our team’s support throughout the process mean a great deal to us. Nick Saidai nick.saidai@russdarrow.com

September 23, 2026

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Employee Rating

Easy to make an appointment and walked me through the process of my software update.The convenience of a loaner was much appreciated More

by MANUEL.TORRES1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Valenzuela, Joe Obernberger

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Sep 23, 2026

Russ Darrow Mazda of Greenfield responded

Your mention of how easy it was to book an appointment and the convenience of a loaner means a lot to our service team. We’re pleased we could guide you through the software update on your Mazda CX-5. Nick Saidai nick.saidai@russdarrow.com

September 20, 2026

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Employee Rating

Showed up 30 minutes early and was out 10 minutes after my scheduled time. Everyone is very friendly and helpful. Price could be a little lower but still worth it. More

by jleight726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Print
Sep 20, 2026

Russ Darrow Mazda of Greenfield responded

Knowing that stopping by 30 minutes early and being back on the road just ten minutes after your appointment was so convenient is rewarding. We’re glad our service team could take care of your Mazda CX-50 quickly and courteously. Hearing that you still found the service worthwhile despite pricing means a lot. Nick Saidai nick.saidai@russdarrow.com

September 10, 2026

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Employee Rating

Very disappointed! Shop said my car was ready when I went to pick it up the same problem existed. More

by brownshalonda4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Sep 26, 2026

Russ Darrow Mazda of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Nick Saidai nick.saidai@russdarrow.com

August 29, 2026

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Employee Rating

1:45 appointment - finally finished at 4:15 Ridiculously long Left the back seat down for some reason and didn’t put the cover back on the hatch mechanism Now I remember why I started goin More

by withakdamit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Obernberger

Print
Sep 05, 2026

Russ Darrow Mazda of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Nick Saidai nick.saidai@russdarrow.com

August 27, 2026

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Employee Rating

Fast and efficient. Exceeds expectations. Staff is courteous and knowledgeable. Waiting room is pleasant. Thanks. More

by LLwheels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Print
Aug 27, 2026

Russ Darrow Mazda of Greenfield responded

Knowing the service on your Mazda3 was fast, efficient, and exceeded your expectations means a lot to our service team. We’re also glad you found our staff courteous and the waiting area pleasant. Nick Saidai nick.saidai@russdarrow.com

August 18, 2026

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Employee Rating

Service desk associate was very polite. Routine service and tire patch were performed well and rather quick. More

by Cady O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

Print
Aug 18, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad our service desk associate provided courteous assistance. Your feedback that the routine service and tire patch were completed promptly means a lot to our service team. Nick Saidai nick.saidai@russdarrow.com

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