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Russ Darrow Mazda of Greenfield
Greenfield, WI
767 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 767 reviews
June 17, 2025
When I arrived at Russ Darrow Mazda, it was very busy. I was helped right away. I had 3 recalls and an oil change that needed to be performed on my car. I received notification of the completion of my I was helped right away. I had 3 recalls and an oil change that needed to be performed on my car. I received notification of the completion of my oil change within the hour. I then texted and asked if my car was ready for pick up and did not receive a response. I called an hour later and was told it would be another hour or hour and half to fix the recalls. I then did not hear anything for hours. I called again at 5:30 because I knew the shop would be closing. I asked if the car was ready and was told it was and I had been texted and called. When I said I received no notification it was checked on and the message was never sent. I dropped my car off at 9:45 and didn’t get it back until 6:00. Both times I received an update on progress were because I called the dealer. They did not contact me except for the completion of the oil change. I have gotten all my prior work done at Russ Darrow and have not had these issues. More
by GREENHEE3
Verified CustomerEmployees Worked With
June 17, 2025
Kelly was incredibly helpful throughout the entire process. She was friendly, knowledgeable, and thoughtful. I couldn't recommend her more. She was fantastic. process. She was friendly, knowledgeable, and thoughtful. I couldn't recommend her more. She was fantastic. More
by LAREAU.JON
June 17, 2025
Every thing went very smooth and everyone was kind, we were especially impressed with Donovan. Thank you. were especially impressed with Donovan. Thank you. More
by OJSMOM1992
Employees Worked With
June 16, 2025
I was impressed with how professional the team were. Jason are very informative and help us with all of our requests. The store are well managed and looking nice. We are very happy with the process. Jason are very informative and help us with all of our requests. The store are well managed and looking nice. We are very happy with the process. More
by CHIPVU96
June 15, 2025
No one called me and told me my car was ready. I ended up calling to find that it had been ready for a while. I ended up calling to find that it had been ready for a while. More
by MKOSCINSKI
Employees Worked With
June 15, 2025
Great service all around during the purchase. Tracy was pleasure to work with, would definitely recommend him. Tracy was pleasure to work with, would definitely recommend him. More
by MEECHKOM
June 14, 2025
On time service was good no delays sitting area is clean short video of inspection provided short video of inspection provided More
by jvohla
June 13, 2025
They were able to schedule my oil change for the morning after I called. Although they were busy that morning they were able to complete the work without too much delay. after I called. Although they were busy that morning they were able to complete the work without too much delay. More
by 1MDCFB
