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Russ Darrow Mazda of Greenfield

Greenfield, WI

Overview
Employees
Reviews
Vehicles
4.6
1,167 Reviews
Russ Darrow Mazda of Greenfield, located in Greenfield, WI, is your premier destination for new and pre-owned Mazda vehicles. With a wide selection of Mazdas, including sedans, SUVs, and crossovers, we provide options for every type of driver. Our expert team is committed to offering a hassle-free car-buying experience and exceptional customer service. All our pre-owned vehicles undergo a detailed inspection to ensure reliability and quality. Visit Russ Darrow Mazda of Greenfield today for the best selection, competitive pricing, and professional service!
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3520 S 108th St

Greenfield, WI

53228

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Showing 1,167 reviews

August 06, 2026

Friendly and informative. Bonus that the car wash was operating! I drive about 40 minutes to get my car serviced here, loyal to this dealership because I know I’ll have great More

by Samb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schultz
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Aug 06, 2026 -

Russ Darrow Mazda of Greenfield responded

Knowing that our welcoming support, clear guidance, and the available car wash make your 40-minute drive worthwhile is rewarding. Knowing you trust our service team with your Mazda CX-5 means a great deal to us. Nick Saidai nick.saidai@russdarrow.com

August 04, 2026

I purchased this vehicle in January 2025 to help me care for my ailing parents. Within months it developed recurring electric throttle failures- I was told that the previous owner made the changes and Russ More

by Toni015
Recommend Dealer
No
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Aug 09, 2026 -

Russ Darrow Mazda of Greenfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please reach out to us at your convenience. Nick Saidai nick.saidai@russdarrow.com

August 04, 2026

Jason Merten was my salesman. Mr. Merten was very informative and helpful throughout the entire process. Provided advice throughout the process as well ensured I got anything I ne More

by benjaminbaxter77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Mertens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2026 -

Russ Darrow Mazda of Greenfield responded

Our team enjoyed guiding you through the purchase of your new Mazda CX-50 Hybrid. Knowing that Jason kept you informed and helped ensure you had everything you needed to complete your purchase is truly rewarding. Nick Saidai nick.saidai@russdarrow.com

August 04, 2026

Mr. Merten was very informative and helpful through the process. He answered all my questions and concerns in a manner that put me at ease with the transaction. More

by benjaminbaxter77
Recommend Dealer
Yes
Employees Worked With
Jason Mertens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Mertens
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Aug 04, 2026 -

Russ Darrow Mazda of Greenfield responded

Your mention of our associate answering every question and easing your concerns highlights our commitment to a smooth process. Thank you for your kind words. Knowing that the purchase of your new CX-50 put you at ease means a lot to our team. Nick Saidai nick.saidai@russdarrow.com

July 28, 2026

Quick oil change. Pleasant technicians. Comfortable waiting room. Excellent amenities while you wait. Car didn't blow up after. More

by corey.w.roos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your experience. We’re glad the oil change was quick and that you found our technicians welcoming and the waiting area comfortable. Maxwell appreciates your feedback and looks forward to keeping your Mazda CX-70 running smoothly. Nick Saidai nick.saidai@russdarrow.com

July 24, 2026

Service was quick, efficient, and excellent. The staff was friendly, and the overall experience was outstanding. More

by HUDAHMED45
Recommend Dealer
Yes
Employees Worked With
Cullen
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Jul 24, 2026 -

Russ Darrow Mazda of Greenfield responded

It’s wonderful to hear service on your Mazda was quick, efficient, and welcoming. We appreciate your feedback and hope to assist you again soon. Nick Saidai nick.saidai@russdarrow.com

July 23, 2026

Ethan is such a good salesmen! Very knowledgeable and a no pressure guy. Super easy to talk to as well! More

by DLUGI.ZACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Bicha-Dale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Russ Darrow Mazda of Greenfield responded

We’re delighted Ethan’s expertise and laid-back style made buying your used Mazda CX-5 so straightforward. Enjoy your CX-5 and thanks for sharing your experience. Nick Saidai nick.saidai@russdarrow.com

July 23, 2026

Great Service Always Friendly Prompt quick and persistent helpful and knowledgeable I’m glad to be part of Mazda More

by Sambmil86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donavin Alsfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Obernberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2026 -

Russ Darrow Mazda of Greenfield responded

It’s wonderful to hear our team was friendly, prompt, and knowledgeable while servicing your Mazda CX-30. We’re delighted you’re part of the Mazda family. Thanks for trusting us, and we look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

July 23, 2026

I liked that I was able to book an appointment the same day I called. I appreciated the video inspection and Michael going through the paperwork and answering all my follow up questions. More

by Kmy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mertens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Schultz
Print
Jul 23, 2026 -

Russ Darrow Mazda of Greenfield responded

We’re happy we could arrange same-day service for your Mazda CX-5 and that the video inspection provided a clear overview. Thank you for acknowledging our advisor’s thorough review of the paperwork and for trusting us with your follow-up questions. We appreciate your feedback and look forward to supporting your Mazda in the future. Nick Saidai nick.saidai@russdarrow.com

July 22, 2026

The auto service center provided fast service, fixed my car perfectly, and exceeded expectations. Everyone was polite and friendly. More

by TONY.MEI.WISCONSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 22, 2026 -

Russ Darrow Mazda of Greenfield responded

We’re delighted Maxwell and our service team delivered fast, flawless service for your Mazda. Knowing we exceeded your expectations and that you found everyone polite means a lot. We look forward to serving you again. Nick Saidai nick.saidai@russdarrow.com

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