Russ Darrow Mazda of Greenfield - Service Center

Quick service and great customer service. They checked my car throughly and sent me a video. They checked my car throughly and sent me a video. More

I was pleased with my technician, Michaele R, but frustrated with how backed up the department was despite having an appointment frustrated with how backed up the department was despite having an appointment More

Love this place. They said it would be 2 1/2 hours to service my car, it was done way before that. I never have a problem when I come here. They said it would be 2 1/2 hours to service my car, it was done way before that. I never have a problem when I come here. More

Good service, kind and warm staff. I was able to ask all the questions and get clarified with my concerns. I was able to ask all the questions and get clarified with my concerns. More

I would never purchase a vehicle from them again. The sales person went back on his word., misled about the availability of used cars in order to push me into a new vehicle. Told me I could use my The sales person went back on his word., misled about the availability of used cars in order to push me into a new vehicle. Told me I could use my old vehicle as a trade-in and then backed out of. It was a complete disaster. The positive is that I really do love my new car, but I wish I would have spent my time and money elsewhere. More

Amber kept me informed but the amount of time the repairs took could be improved. took could be improved. More

Everyone is friendly, service explains things well, service pricing is transparent, and work is done accurately. service pricing is transparent, and work is done accurately. More

I completed a web of form to get my 2018 Mazda CX-5 service and when I arrived at the dealership, they did not have a record of my reservation. However, the service advisor was kind enough to still get service and when I arrived at the dealership, they did not have a record of my reservation. However, the service advisor was kind enough to still get me in for my tire rotation and oil service in spite of my apparently not having an appointment. Im very grateful for their great service. More

Max is the absolute best, he took care of me in a timely fashion and was very knowledgeable! fashion and was very knowledgeable! More