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Russ Darrow Mazda of Greenfield - Service Center

Greenfield, WI

4.6
265 Reviews
Call Service Center (414) 255-7552

265 Reviews of Russ Darrow Mazda of Greenfield - Service Center

Sort by
March 02, 2025

I went for oil change and tire rotation. It was quick turn around this time. More

by DILIP1309S3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

March 02, 2025

Maxwell always does a great job explaining what’s needed on my vehicle. He handles busy days very well. More

by JESSSKLEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you, Jess, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Maxwell and our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

March 01, 2025

Prompt service. Appreciate. Easy to make service appt. No complaints. Appreciate the wash. Will return. More

by barbaranazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Russ Darrow Mazda of Greenfield responded

Barbara, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield. We look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

February 28, 2025

Very good service and nice accommodations I appreciate the thoroughness of the video of the car and its condition More

by MARCWANNENMACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you, Marc, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Saidai nick.saidai@russdarrow.com

February 27, 2025

Max was great! I love Mazda of Greenfield. I will be back for my next service More

by draganjennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you, Jennie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

February 27, 2025

Everyone is very helpful and courteous. Always take my car at scheduled time. It never takes longer than they tell me. More

by CPATTYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Russ Darrow Mazda of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

February 27, 2025

they were able to see me really quickly and got my car done really fast More

by EMMANICOLERIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

February 27, 2025

Everything was done on time. I liked the version of the tecknician checking over my car. Just got an oil change. More

by DSTRASBURG46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

February 24, 2025

It was dirty, garbage behind the chairs in the waiting room, coffee machine hadn't been cleaned in a while as the packets were backed up and the lady had to clean it out. Work stations were a disaster wit More

by jelbers7189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chauncey Lovett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Russ Darrow Mazda of Greenfield responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nick Saidai nick.saidai@russdarrow.com

February 22, 2025

Good service fine in a timely fashion I appreciate the video of my car also More

by KFITZ126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

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