Russ Darrow Mazda of Greenfield - Service Center

Amazing customer service! Anthony kindly educated me on what was possibly wrong with my car and answered my questions to the best of his ability! Anthony kindly educated me on what was possibly wrong with my car and answered my questions to the best of his ability! More

The advisors I’ve worked with were very professional. The sales person was also professional. Aside from that, my experience has been disappointing. The sales person was also professional. Aside from that, my experience has been disappointing. More

Car services had two other cars in lot and took an hour and a half to do an oil change. Then took another 15 mins just to get my paperwork from service rep desk to receptionist. And person who did oil chan and a half to do an oil change. Then took another 15 mins just to get my paperwork from service rep desk to receptionist. And person who did oil change forget to reset it on car. This isn’t the first or second time it’s taken an unreasonable time to do an oil change. Very frustrating More

I had a decent amount of work done, some under warranty, some not and Maxwell was excellent to work with. He is patient and easy going and made the process really smooth and efficient. some not and Maxwell was excellent to work with. He is patient and easy going and made the process really smooth and efficient. More

When I arrived I was addressed directly by a service writer. He did assist me with questions I had regarding operation of the cruise control. writer. He did assist me with questions I had regarding operation of the cruise control. More

Work is done timely. Staff is friendly. I never feel pressured or uncomfortable with service or recommendations. Staff is friendly. I never feel pressured or uncomfortable with service or recommendations. More

anthony’s the man, very helpful and clear about what the car needs and when to expect to come back car needs and when to expect to come back More

Great customer care, and attentiveness to customer. Very pleasant and professional and did a great job of explaining the services to be provided, the rationale for need and the cost. Very pleasant and professional and did a great job of explaining the services to be provided, the rationale for need and the cost. More

Fast service and good quality inspections. The video review of the car inspection was very useful and helpful. The video review of the car inspection was very useful and helpful. More

Everything went well, great customer service! I have been happy with all my encounters since buying our car. I have been happy with all my encounters since buying our car. More