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Russ Darrow Mazda of Greenfield - Service Center

Greenfield, WI

4.6
249 Reviews
Call Service Center (414) 255-7552

249 Reviews of Russ Darrow Mazda of Greenfield - Service Center

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May 01, 2025

I’ve been doing business with Russ Darrow Mazda for the last 11 years and I definitely will Be doing many more. You guys have a great product and the customer service is outstanding! More

by BHOUSE3423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sone Phrakousonh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Bode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Winklepleck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

April 30, 2025

Anthony was very friendly and helpful. He clearly explained what would be done and how long it would take. The service was completed within the timeframe stated. More

by Scott A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

April 29, 2025

Very professional and polite. Service was on time and thorough. Knowledgeable service attendants. Nice quiet waiting area. More

by MAINTMANILCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

April 29, 2025

I was waited on promptly and my car was serviced quickly. All my questions were answered satisfactorily More

by catlady055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Saidai nick.saidai@russdarrow.com

April 29, 2025

I had a great experience. Everyone was so pleasant to work with and answered any questions I had. More

by EDUCATEDMALE1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Russ Darrow Mazda of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

April 26, 2025

Ernesto was fantastic! He was very kind and responsive, but did not pressure us in the least. Very happy with our experience. More

by ADTALBOTT
Recommend Dealer
Yes
Employees Worked With
Shawn Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernesto - sales
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Apr 26, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

April 25, 2025

Came in for an oil change and the technician must have checked the cabin filter and left grease all over my right passenger seat. It was not cleaned up and I was not happy. More

by BKUBINA
Recommend Dealer
No
Employees Worked With
Maxwell Munsell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Nick Saidai nick.saidai@russdarrow.com

April 24, 2025

Maxwell is great to work with. Made sure my vehicle and myself were taken care of during my service. More

by ALECH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

April 23, 2025

Mostly very supportive. Have been times not so good. Like wanting to get a much needed car wash. But told not working today. Or out of service More

by Gbigger414
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rivera
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Apr 24, 2025 -

Russ Darrow Mazda of Greenfield responded

Quality customer service is always our number one priority, and we appreciate your candid feedback. We value your business and hope to see you again here at Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

April 23, 2025

Maxwell and service department did fantastic job. Maxwell provided me options to help resolve problem with my vechile. More

by DON THUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

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