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Russ Darrow Mazda of Greenfield - Service Center

Greenfield, WI

4.6
279 Reviews
Call Service Center (414) 255-7552

279 Reviews of Russ Darrow Mazda of Greenfield - Service Center

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May 13, 2025

Great sales experience. After the sale, dealership got kind of aggravating. Tried to get me to buy a new car when my brand new car was only about 8 months old. More

by John Fehlhaber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramses Torres-Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2025 -

Russ Darrow Mazda of Greenfield responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nick Saidai nick.saidai@russdarrow.com

May 13, 2025

Wonderful experience, was always helped all around. They always answered every question I had every time. More

by CONTRERASRICH115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

May 12, 2025

While doing oil change, I asked if they could determine why the dashboard LED warning light was on. Appreciate much they made time to troubleshoot which included removing the headlight to discover a loose More

by WELSHRIVAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

May 12, 2025

Thoroughly pleased but I wouldn't do car wash after service. Leaves water spots !! Superb! More

by CTBRADLEY1337
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxwell Munsell
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May 12, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

May 09, 2025

Mark really worked hard to get me the vehicle that I wanted He's a good guy to work with when your looking for a car. More

by CAPENTERSMEDLEY76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sone Phrakousonh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marquavis Maddox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

May 09, 2025

I like the service at the dealership but I FCKING hate these surveys that you guys push. More

by DANIELMHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

May 08, 2025

Russ Darrow Mazda always does a good job for me. They always address any maintenance items professionally. More

by ALH631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chauncey Lovett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

May 07, 2025

Darin was amazing and very helpful. Everyone there was friendly and gracious with my kids. More

by MAHEATH88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Alsfelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

May 07, 2025

This dealership had a large selection of used and new inventory to choose from. Appreciated the low key selling atmosphere and the cleanliness of the facilities. More

by JCKRAUSE
Recommend Dealer
Yes
Employees Worked With
Gustavo Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Arizmendi , sales. 10 stars
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May 07, 2025 -

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

May 07, 2025

Had a great experience. They got me right in and out for my vehicle service. More

by KJK9675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maxwell Munsell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

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