Russ Darrow Mazda of Madison - Service Center

Everything went great. I used my last free oil change thanke to Josh, the Servive Manager. The problem was i had made an appointment and everywhere Josh looked he couldn't I used my last free oil change thanke to Josh, the Servive Manager. The problem was i had made an appointment and everywhere Josh looked he couldn't find my appointment but said "no problem we can get you in". Then later in the day i got text messages from a servive woman saying i didn't make it to my appointment and would i like to reschedule. Finally i called her and told her i wasn't a NO SHOW. I can't remember her name but her number was 608 243 3599. It was a little bit too persistent for me. More

Everyone was friendly and professional. I arrived early and they were able to take my car as soon as I arrived. Service was fast and the videos were informative. I arrived early and they were able to take my car as soon as I arrived. Service was fast and the videos were informative. More

Russ Darrow Mazda Madisom delivers efficient, fast, and professional service from scheduling to repair. Very satisfied. professional service from scheduling to repair. Very satisfied. More

Right after I love my Mazda, I love the Russ Darrow dealer service for keeping me safe and confident on the roads. There is nowhere else I would consider maintaining my Mazda. From the moment I schedul dealer service for keeping me safe and confident on the roads. There is nowhere else I would consider maintaining my Mazda. From the moment I schedule service with Josh, I am reminded of the outstanding service history I've had over the years. No regrets, just complete appreciation for quality maintenance of the highest standard. I feel safe on the road because Josh Hyams explains each repair to me. I understand that I can ask any question. It is also simply comfortable if I get to wait for service at the show room. More

My service advisor, Caitlin is very friendly and good customer service. Highly recommended this dealer to have your Mazda serviced customer service. Highly recommended this dealer to have your Mazda serviced More

Clear communication and excellent service. Wait time was minimal. Love the video inspection. Confidence in work done Wait time was minimal. Love the video inspection. Confidence in work done More

Unfortunately, I have been receiving a strange lack of response from the dealership after leasing. response from the dealership after leasing. More

I had a great experience at this Mazda dealership, the video inspection was very helpful and my vehicle was serviced in good time. I have not had any problems following my visit! video inspection was very helpful and my vehicle was serviced in good time. I have not had any problems following my visit! More

I brought my company car in for a oil change on my one hour lunch break. The work was completed and I was back at work within 45 minutes. Thanks hour lunch break. The work was completed and I was back at work within 45 minutes. Thanks More

Great service, explained everything, and answered all of my questions. Timely service, easy to schedule, and onvenient location. my questions. Timely service, easy to schedule, and onvenient location. More