Russ Darrow Mazda of Madison - Service Center
Madison, WI
195 Reviews of Russ Darrow Mazda of Madison - Service Center
Polite and friendly was my reception at Russ Darrow. Jose made me feel like a family member. Work was done quickly. So very happy with the Russ Darrow Mazda family! Jose made me feel like a family member. Work was done quickly. So very happy with the Russ Darrow Mazda family! More
The service was excellent as always. The video briefing on the status of work on the vehicle was very worthwhile. I was not happy with the 3.5% up charge for using a credit card to pay. on the status of work on the vehicle was very worthwhile. I was not happy with the 3.5% up charge for using a credit card to pay. More
Staff is very personable and attentive, but not in a pushy way. Great experience with service department and sales team combined. Beautiful facility, and nice sized inventory. pushy way. Great experience with service department and sales team combined. Beautiful facility, and nice sized inventory. More
Friendly,competent,prompt. Their waiting area was great. Trustworthy and fair. Staff was friendly and efficient and genuinely interested in providing me with a pleasant experience Trustworthy and fair. Staff was friendly and efficient and genuinely interested in providing me with a pleasant experience More
Always great service! Everyone takes care of you the minute you enter the building! minute you enter the building! More
Tried to add a surcharge of 12 1/2 % for using my Visa card to pay. card to pay. More
Good to know a new store of regular inspection for Mazda:Good place. Good staff. Good attitude. Good service. It is very convenient for the resident in Dane county. Mazda:Good place. Good staff. Good attitude. Good service. It is very convenient for the resident in Dane county. More
Poor customer service. Pointless to make an appointment. Did not tell me that service was priority based despite appointment. Had my vehicle for hours and I did not know service was priority based, I could Did not tell me that service was priority based despite appointment. Had my vehicle for hours and I did not know service was priority based, I could have went home instead I drove around Madison for hours waiting for my car to get done, and they ended up having it for 2 whole days, with my appointment. More
Fantastic service! Everything was taken care of very quickly and i was able to leave in a short amount of time. I will be back quickly and i was able to leave in a short amount of time. I will be back More