Russ Darrow Mazda of Madison - Service Center

Just FYI for your service dept!!!!If you purchased your Just FYI for your service dept!!!! If you purchased your Mazda new and it is equipped with SKYACTIV® TECHNOLOGY, it will have lifetime transmission f Just FYI for your service dept!!!! If you purchased your Mazda new and it is equipped with SKYACTIV® TECHNOLOGY, it will have lifetime transmission fluid that only requires changing should a critical component or the whole transmission need to be replaced. More

Servicing It is completely other side of the town. It is bit expensive. and people are super friendly. It would be better if it is on west side too. It is completely other side of the town. It is bit expensive. and people are super friendly. It would be better if it is on west side too. More

Manufacture Recall Vehicle had two manufacture recalls. They worked with my schedule so I could drop off my car the day before the appointment and keep a loaner vehicle Vehicle had two manufacture recalls. They worked with my schedule so I could drop off my car the day before the appointment and keep a loaner vehicle overnight. The staff at Russ Darrow Mazda in Madison, Wisconsin are all courteous and accommodating. More

Great Service! I received great service from this dealership, as usual! Danny in the service department gave me a good overview of the condition of my car and broug I received great service from this dealership, as usual! Danny in the service department gave me a good overview of the condition of my car and brought me a very detailed estimate of what needs to be done. He was courteous and professional! And my car is washed at the end of each service visit. Great job! More

Routine Service at Russ Darrow Mazda They took care of me quickly and efficiently. They also recognize me and make me feel welcome and appreciated. The service Department with Brian, They took care of me quickly and efficiently. They also recognize me and make me feel welcome and appreciated. The service Department with Brian, kelsey and Dan are worth the trip! More

Mazda Service Setting up an appointment for service on my Mazda 6 was professional and friendly over the phone! The sevice department is likewise the same! The tec Setting up an appointment for service on my Mazda 6 was professional and friendly over the phone! The sevice department is likewise the same! The technician throughly explained any questions I had. More

Always Excellent Service Came in for an oil change and we left with a brand new car!! They helped us get our leased vehicles turned in with no issues and got my girlfriends in Came in for an oil change and we left with a brand new car!! They helped us get our leased vehicles turned in with no issues and got my girlfriends into a new CX-5. Hannah was excellent answering all questions and simplifying the process. Jeff was also amazing in getting everything taken care of and is running a top notch customer first dealership. Thank you!! More

My initial service visit ...Exceeded my expectations. Personell were professional and helpful. Service was done promptly, knowledge of services explained and the car wash wa ...Exceeded my expectations. Personell were professional and helpful. Service was done promptly, knowledge of services explained and the car wash was a definite final perk. Look forward to continuing patronage AND look forward to your westside dealership...coming soon.🥳. Thank you. More