Russ Darrow Mazda of Madison - Service Center

Six years of Great Service I have been taking my car here every 5000 miles for 6 six years for routine preventative maintenance, which equates to 30 trouble-free visits. 150,0 I have been taking my car here every 5000 miles for 6 six years for routine preventative maintenance, which equates to 30 trouble-free visits. 150,000 miles and still going strong with great technicians and communication. Thank you !!!. More

Always the best!!! Service was great and on time. I was done before I think about it. Thank you Mazda at Sun Prairie! See you soon.. done before I think about it. Thank you Mazda at Sun Prairie! See you soon.. More

Disappointed about a charge that I wasn't asked if I wanted them to address. Was approached, informing me that they recommended that my air filter be replaced. I said "I know" and they walked away. Had wanted them to address. Was approached, informing me that they recommended that my air filter be replaced. I said "I know" and they walked away. Had planned to take care of it when I left. More

Great service center This dealership is really personable and easy to work with. Setup an appointment to get wheel trim replace, took about half hour to replace and had t This dealership is really personable and easy to work with. Setup an appointment to get wheel trim replace, took about half hour to replace and had them check on another problem to check out computer issue, was handled without issue. More

I ran over a median and my vehicle didn't drive right. Service got me in, loaned me a car, ordered parts, made the repair, and got me back on the road in just a few days! I especially appreciated getting Service got me in, loaned me a car, ordered parts, made the repair, and got me back on the road in just a few days! I especially appreciated getting a courtesy loaner vehicle. This happened the during Thanksgiving week, and being without a vehicle would have been very inconvenient . More

Service staff met me as I pulled in, and explained the possible situations they might encounter when replacing the broken mirror casing. Came to the waiting room after awhile to inform me how things were possible situations they might encounter when replacing the broken mirror casing. Came to the waiting room after awhile to inform me how things were going and how much longer the repairs would take. More

FABULOUS! This service department is wonderful!! They’re professional, efficient and go above and beyond to take superb care of my CX-5. I’ve even called with what feels like “stupid I know nothing They’re professional, efficient and go above and beyond to take superb care of my CX-5. I’ve even called with what feels like “stupid I know nothing about auto mechanics but this has me concerned “ questions. They’re always pleasant and helpful and car comes out of service cleaner than it went in. Awesome, awesome, awesome 👏 More

Prompt and courteous service. Only wish service was closer to my home. Good advice about tires and consideration of my time needs for future appointment. closer to my home. Good advice about tires and consideration of my time needs for future appointment. More