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Russ Darrow Mazda of Madison - Service Center
Madison, WI
195 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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195 Reviews of Russ Darrow Mazda of Madison - Service Center
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July 30, 2019
Manufacture Recall Vehicle had two manufacture recalls. They worked with my schedule so I could drop off my car the day before the appointment and keep a loaner vehicle Vehicle had two manufacture recalls. They worked with my schedule so I could drop off my car the day before the appointment and keep a loaner vehicle overnight. The staff at Russ Darrow Mazda in Madison, Wisconsin are all courteous and accommodating. More
by Rain414
Employees Worked With
Danny Bednarek
July 24, 2019
Great Service! I received great service from this dealership, as usual! Danny in the service department gave me a good overview of the condition of my car and broug I received great service from this dealership, as usual! Danny in the service department gave me a good overview of the condition of my car and brought me a very detailed estimate of what needs to be done. He was courteous and professional! And my car is washed at the end of each service visit. Great job! More
by Mazda Owner
Employees Worked With
Danny Bednarek
July 20, 2019
Routine Service at Russ Darrow Mazda They took care of me quickly and efficiently. They also recognize me and make me feel welcome and appreciated. The service Department with Brian, They took care of me quickly and efficiently. They also recognize me and make me feel welcome and appreciated. The service Department with Brian, kelsey and Dan are worth the trip! More
by Arthur
Employees Worked With
Other Employees :
Brian Hunter,, Kelsey Postlewaite, Alexander Bendt
July 18, 2019
Mazda Service Setting up an appointment for service on my Mazda 6 was professional and friendly over the phone! The sevice department is likewise the same! The tec Setting up an appointment for service on my Mazda 6 was professional and friendly over the phone! The sevice department is likewise the same! The technician throughly explained any questions I had. More
by Masdazoom
Employees Worked With
Matt Borsecnik, Brian Hunter,, Danny Bednarek, Brian Surita
June 28, 2019
Always Excellent Service Came in for an oil change and we left with a brand new car!! They helped us get our leased vehicles turned in with no issues and got my girlfriends in Came in for an oil change and we left with a brand new car!! They helped us get our leased vehicles turned in with no issues and got my girlfriends into a new CX-5. Hannah was excellent answering all questions and simplifying the process. Jeff was also amazing in getting everything taken care of and is running a top notch customer first dealership. Thank you!! More
by Silveraydo74
Employees Worked With
Kelsey Postlewaite, Hannah Voogd, Jeff Meadows
June 20, 2019
My initial service visit ...Exceeded my expectations. Personell were professional and helpful. Service was done promptly, knowledge of services explained and the car wash wa ...Exceeded my expectations. Personell were professional and helpful. Service was done promptly, knowledge of services explained and the car wash was a definite final perk. Look forward to continuing patronage AND look forward to your westside dealership...coming soon.🥳. Thank you. More
by Judee10
Employees Worked With
Jeff Meadows, Danny Bednarek
April 25, 2019
Great as usual! Never fun to drop a grand on service but at least I trust Brian and Kelsey to treat me well and I trust their advice and guidance. They are ALWAYS gr Never fun to drop a grand on service but at least I trust Brian and Kelsey to treat me well and I trust their advice and guidance. They are ALWAYS great to us! They actively communicate throughout the day and always go above and beyond in making sure we are satisfied! More
by mazda strong
Employees Worked With
Brian Hunter,, Kelsey Postlewaite
April 08, 2019
Friendly, fast and affordable! Brian and Alex were awesome! It was my first time at this dealership but they treated me like I was family! Service was impeccable! Highly recommend t Brian and Alex were awesome! It was my first time at this dealership but they treated me like I was family! Service was impeccable! Highly recommend this dealership for service! Even one of the salespeople came out and greeted me! More
by Joybrad
March 29, 2019
Great Car was dropped off. Everything was taking care even something I didn’t address originally. Work was done quickly no snags parts were express shipped Car was dropped off. Everything was taking care even something I didn’t address originally. Work was done quickly no snags parts were express shipped to have have back quickly More
by Trots22
Employees Worked With
Brian Hunter,
March 16, 2019
Pleasant and Friendly I had a serious tire issue, and they were able to get me a new tire, plus a shuttle ride to and from my job. I had a serious tire issue, and they were able to get me a new tire, plus a shuttle ride to and from my job. More
by MazdaShine
Employees Worked With
I did not pay attention to names, but everyone was very pleasant and nice., Brian Hunter,
