Russ Darrow Mazda of Madison - Service Center

Great service with fun people I love working with Russ Darrow Mazda is service people. They are good at what they do, they are fast, and they always make me smile. The service man I love working with Russ Darrow Mazda is service people. They are good at what they do, they are fast, and they always make me smile. The service manager Brian is particularly lighthearted and funny. I appreciate all the laughs I can get! A merry heart is good medicine for the soul! More

Great service My CX5 wasn’t shifting right and the engine light came on. I took it in first thing in the morning without an appointment. Brian Hunter is a pleasure My CX5 wasn’t shifting right and the engine light came on. I took it in first thing in the morning without an appointment. Brian Hunter is a pleasure to work with! He eased my worries and gave me a rental to use while it was being worked on. He takes the worry out of having car repairs done! Honestly he’s a great person to work with!! More

Dropped by for an oil chnage. I stopped by unannounced. Lucky for me, they had an opening. Normally it's by appointment only. They got me in and out, no headaches or surprises. I stopped by unannounced. Lucky for me, they had an opening. Normally it's by appointment only. They got me in and out, no headaches or surprises. More

So helpful, and friendly I enjoy when I take my car to Russ Darrow Mazda, for service. They are so friendly, explain everything, and that makes me feel very comfortable. I k I enjoy when I take my car to Russ Darrow Mazda, for service. They are so friendly, explain everything, and that makes me feel very comfortable. I know what will be done, and what to expect with the cost. It is a cheerful place. I am so happy to have bought my vehicle there. Their sales and service are A+ in my book. More

Oil Change & Reacall Very great experience. Called Tuesday morning,got in Wednesday morning. Spoke with Rob to schedule my appointment, very professional, worked with my s Very great experience. Called Tuesday morning,got in Wednesday morning. Spoke with Rob to schedule my appointment, very professional, worked with my schedule. On Wednesday, Brian checked me in and out. Very professional, kept me informed on work being done on my car. All work done in about 30 minutes. More

Vehicle Maintenance They do an excellent job every time. There service is fast and the costumer service is very good. I'd recommend them to any one. They do an excellent job every time. There service is fast and the costumer service is very good. I'd recommend them to any one. More

Airbag recall and an oil change My Mazda 6 has an airbag recall n it needs an oil change. I found a coupon for the oil change which make the price awesome. My Mazda 6 has an airbag recall n it needs an oil change. I found a coupon for the oil change which make the price awesome. More

Thank you so much We have been to many dealership's, but this was our first time going to Russ Darrow. I was very impressed by their ability to show me what I needed. T We have been to many dealership's, but this was our first time going to Russ Darrow. I was very impressed by their ability to show me what I needed. They were very patient and worked with us Thank you so much. It was such a pleasure dealing with all the staff members at this store. More