Russ Darrow Mazda of Madison - Service Center
Madison, WI
232 Reviews of Russ Darrow Mazda of Madison - Service Center
Very happy with the rear wheel bearing repair. Car feels brand new again. Thank you! Car feels brand new again. Thank you! More
Russ Darrow Mazda of Madison repaired the rear brakes and rotors for me for about $60;less than the repair estimate they provided. I think the cost of the repairs were not out of line given the cost of the p rotors for me for about $60;less than the repair estimate they provided. I think the cost of the repairs were not out of line given the cost of the parts used in the repair. Service rep was polite and honest. The waiting area was comfortable and the treats provided were very good. I will certainly return for service in the future. More
Service guy was polite and efficient. The waiting area is comfortable. I’m happy with the efficient service and good communication about the maintenance work done on my car. The waiting area is comfortable. I’m happy with the efficient service and good communication about the maintenance work done on my car. More
The service team was quick and efficient in finding what the issue was. Then also replacing it. My only gripe was I contacted the dealership four different times with no response back. I had to reach out to the issue was. Then also replacing it. My only gripe was I contacted the dealership four different times with no response back. I had to reach out to my sales rep (Tim) and he was able to have someone reach out. More
Liked thectaped video inspection and commentsry. Billing went quick. Service rep provided good information when checking out. But car wash left white spots. Billing went quick. Service rep provided good information when checking out. But car wash left white spots. More
Great service and recommendations you can trust. I like the inspection video they share. Love the waiting area too. I like the inspection video they share. Love the waiting area too. More
The wash at the end of our service was chef's kiss! All of the attention you have paid to detail is greatly appreciated. Thank you! All of the attention you have paid to detail is greatly appreciated. Thank you! More
Dealership is clean, the people are helpful, and there is a nice waiting area with snacks and tv a nice waiting area with snacks and tv More
Services were polite, attentive, and professional. I liked the addition of the video showing the car in the shop, although there was no vocal working. I liked the addition of the video showing the car in the shop, although there was no vocal working. More