Russ Darrow Mazda of Madison - Service Center

Service Department is always pleasant, helpful and informative. The waiting room is also comfortable and clean. informative. The waiting room is also comfortable and clean. More

Clean, efficient, on time, pleasant! Etc etc etc etc etc etc etc etc etc etc Etc etc etc etc etc etc etc etc etc etc More

I was able to easily schedule my appointment online and when I pulled up to the service area, they were immediately ready to take my car back. I had to wait and they said it would be an hour and they actua when I pulled up to the service area, they were immediately ready to take my car back. I had to wait and they said it would be an hour and they actually did it in less than an hour. I’m very pleased with my service there More

Timing and friendliness great. The only complaint is that my maps needed an update - something that costs you nothing - I asked for a free update after spending over $400 and esta The only complaint is that my maps needed an update - something that costs you nothing - I asked for a free update after spending over $400 and establishing my new dealer relationship, and it was denied. More

I appreciate their quality work, respectful staff, and convenient location. They take good care of my CX-5! convenient location. They take good care of my CX-5! More

Thank you for oil change and tires and fluids please don’t call me to complete another survey don’t call me to complete another survey More

They were very helpful and had fast service. I thought I needed my tires rotated along with my oil change but they checked them out and didn’t perform the tire rotation since I didn’t need it ye I thought I needed my tires rotated along with my oil change but they checked them out and didn’t perform the tire rotation since I didn’t need it yet, which also saved me a bit on the bill. More

Upon arriving, I was greeted by the staff and looking around I noticed that it was nice & clean,Thank-you for the good service! around I noticed that it was nice & clean,Thank-you for the good service! More

i always appreciate the experience that russ darrow provides. i love the videos and the clear explanations of the repairs… provides. i love the videos and the clear explanations of the repairs… More

Russ Darrow’s service department is extremely friendly and professional making an otherwise tedious task enjoyable. and professional making an otherwise tedious task enjoyable. More