Russ Darrow Mazda of Madison - Service Center

Leah's The assistant service manages customer service phenomenal Danny the service manager is outstanding equally they're both top shelf in my opinion I highly recommend them both as well as the rest of phenomenal Danny the service manager is outstanding equally they're both top shelf in my opinion I highly recommend them both as well as the rest of the Service riders and the service department sent the video so we knew exactly what was going on showed all of the necessary filters that needed to be replaced and a price quoted before any work was done as well as the work being done efficiently and on time and got my wife out of there as quickly as possible excellent job thank you very much More

Clean atmosphere,resaonable wait time Ethan was very knowlegeable answered all my questions. Good experience. knowlegeable answered all my questions. Good experience. More

Cung King did a great job getting the car and deal we wanted. I highly recommend him. wanted. I highly recommend him. More

Service as Russ Darrow Mazda is always smooth, prompt, and friendly. I’m also happy with the ease of scheduling online. and friendly. I’m also happy with the ease of scheduling online. More

Interactions were courteous and helpful from the time I picked up the car to the person helping me find it when I went for pick up. Service work was completed in a timely fashion and done well. I very much picked up the car to the person helping me find it when I went for pick up. Service work was completed in a timely fashion and done well. I very much appreciated the video explanations of the work that was completed As people are often looking for growth areas, I will share this. It would’ve been helpful if the video explanation was just a tad bit slower. Thank you so much for the loaner and the job well done. My CX five feels more responsive, and I feel confident in knowing that it runs well. More

Great service! Arrived early and got me right in. Showed video of inspection and suggested new wiper blades. Arrived early and got me right in. Showed video of inspection and suggested new wiper blades. More

Kyle was awesome as usual. This is our 5th car we purchased with Kyle helping us. He is very patient and very thorough explaining things. This is our 5th car we purchased with Kyle helping us. He is very patient and very thorough explaining things. More

Friendly and helpful, easy to talk too, seemed like she really cared about what she was doing really cared about what she was doing More

Appreciated the quick work for the service. Reception and service clearly are efficient. And much appreciate it. Reception and service clearly are efficient. And much appreciate it. More

I love the snack selection while I wait, and the video inspection. It's great to know my career is in good hands while I finish up work. inspection. It's great to know my career is in good hands while I finish up work. More