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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
795 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 795 reviews
June 26, 2020
my experience with Russ Darrow was amazing my salesman Christopher made it so easy for me he was awesome I most definitely will return back!❤️🤗 Christopher made it so easy for me he was awesome I most definitely will return back!❤️🤗 More
by Ljmore28
Employees Worked With
Ivan Lawler, Christopher Mundell, Eric Rzentkowski
June 20, 2020
I had a great experience at Russ Darrow Jeep on Metro Auto Mall in Milwaukee. The professionalism was outstanding. Even the atmosphere was nice. Thumbs up ! Auto Mall in Milwaukee. The professionalism was outstanding. Even the atmosphere was nice. Thumbs up ! More
by K4tune
Employees Worked With
Wayne Glenn, Jennifer Zielke, Jhalil Matthews
June 16, 2020
Very down to earth people will help you get a new vehicle. Jhalil was so Pleasant to do it deal with when I was looking for my new truck. He took the time to show me others and didn’t pressure me int vehicle. Jhalil was so Pleasant to do it deal with when I was looking for my new truck. He took the time to show me others and didn’t pressure me into buying any of them. More
by Digme65
Employees Worked With
Jhalil Matthews
June 13, 2020
I was very satisfied with the service received at the dealership today. Christopher was wonderful, and I would recommend him to anybody. Very many thanks! dealership today. Christopher was wonderful, and I would recommend him to anybody. Very many thanks! More
by dpruhs
Employees Worked With
Christopher Mundell
June 03, 2020
we had a great experience with Jhalil M, Ralph, and we had a great experience with Jhalil M, Ralph, and Lisa. went in knowing what we were looking for and they were able to get us in exactly what we w we had a great experience with Jhalil M, Ralph, and Lisa. went in knowing what we were looking for and they were able to get us in exactly what we wanted. they all made the experience as smooth as possible. thanks so much! More
by jimbean
Employees Worked With
Ralph, Liz, Jhalil Matthews
May 30, 2020
Switched dealerships for a better experience. Kristrian was very helpful and polite. And I will prefer to mainly only deal with him for my future. was very helpful and polite. And I will prefer to mainly only deal with him for my future. More
by Ed C
Employees Worked With
Kristrian Heinrich
May 28, 2020
Great experience from meeting Julian to working with finance. Would 100% recommend this dealership. Upfront, honest and took good care of us through the process. Very refreshing. Plus everything is done finance. Would 100% recommend this dealership. Upfront, honest and took good care of us through the process. Very refreshing. Plus everything is done electronic now, no paper to actually sign. More
by Michael
Employees Worked With
May 27, 2020
Chris was very professional and polite during the entire process. He did not pressure us to make a decision. He personally drove to West Bend to pick up our vehicle so we would have it that day. He took the process. He did not pressure us to make a decision. He personally drove to West Bend to pick up our vehicle so we would have it that day. He took the time to explain the vehicles equipment. More
by lepperjessie
Employees Worked With
Ivan Lawler, Christopher Mundell
May 13, 2020
I always go to Russ Darrow Chrysler in the Metro Auto Mall in Milwaukee. The service Dept is great!! You should update your service writers names. , I had to fill in my service writers name!! Mall in Milwaukee. The service Dept is great!! You should update your service writers names. , I had to fill in my service writers name!! More
by Chevygirl
Employees Worked With
Dan Porth
