Russ Darrow Metro Chrysler Dodge Jeep RAM

Awesome customer service The whole experience was amazing, I'm at a loss for words. I will definitely be recommending you to everyone. Go see Christopher for all your car need The whole experience was amazing, I'm at a loss for words. I will definitely be recommending you to everyone. Go see Christopher for all your car needs. More

Amazing Dealership Amazing People Jessica was wonderful! She got me a car that I was satisfied with! My credit was not the greatest and she worked with me to get the car I was looking Jessica was wonderful! She got me a car that I was satisfied with! My credit was not the greatest and she worked with me to get the car I was looking at! I would definitely recommend to see her if you are trying to get into a new/used vehicle! The dealership was great and the staff is friendly! I would recommend them to everyone I know! More

Great experience? I received nothing but the BEST service and in a timely matter!! One phone call was made; I arrived and the car was ready to test drive. I received nothing but the BEST service and in a timely matter!! One phone call was made; I arrived and the car was ready to test drive. More

Great Experience Looking for a newer vehicle soon as I walked in I was greeted by Chris Mundell. We started talking on what I wanted meeting Chris n Kerry was a great Looking for a newer vehicle soon as I walked in I was greeted by Chris Mundell. We started talking on what I wanted meeting Chris n Kerry was a great success. They helped me get a 2018 Dodge Journey very relieved n stress free. Thank You Russ Darrow on 76th! More

Great staff, and place My sales guy Chris helped me get a new car for my family of 6, I just had twins and my old car had broke down so i needed a bigger vehicle, and a good My sales guy Chris helped me get a new car for my family of 6, I just had twins and my old car had broke down so i needed a bigger vehicle, and a good runner. Chris asked me questions that would best fit my needs and answered all my questions as well. I appreciate the fast professional business I received. More

Great place I’m super thankful for all the hard work put in to help me get this amazing vehicle. Staff very helpful and professional fastest I have ever receive I’m super thankful for all the hard work put in to help me get this amazing vehicle. Staff very helpful and professional fastest I have ever received a car thanks again!!😍 More

I was treated with the up most respect ..Im blessed I was educated about my vehicle, The man who helped me was very kind and helpful and i was handled with the up most respect. I was educated about my vehicle, The man who helped me was very kind and helpful and i was handled with the up most respect. More

Lack of Integrity I made numerous calls to dealerships and Russ Darrow Dodge Milwaukee offered me 19k for a tradein of my vehicle. It’s a two hour drive and I called j I made numerous calls to dealerships and Russ Darrow Dodge Milwaukee offered me 19k for a tradein of my vehicle. It’s a two hour drive and I called just before leaving to confirm the number. After confirming it, I drove to the dealership only to have the number turn to 13k. I was advised that there was absolutely nothing wrong with my trade in but now I was shown how the vehicle only sells for 17k. So how did they come up with 19k? I was then told by the manager Eric that I should not believe anything any of the employees of Russ Darrow Dodge tell me. I have made numerous attempts through the dealership and Russ Darrow Auto group to contact upper management to reslove this issue. After 10 days of no call backs, I beginning to think this is a Russ Darrow Auto Group issue and will be leaving feedback accordingly. To add...... after being low balled on the price of my trade after a two hour drive to this dealership, I was not in a handshaking mood. This obviously hurt Eric’s ego. I attempted to leave but Eric still had one of my key FOBs. I came back inside and asked Zakk to locate my key fob and also for a business card for the GM. He made contact with Eric who had his back turned to me. Eric started talking negatively about me, a customer, and refused to give me a business card for the GM. I did call him out for talking crap. He advised me that I was disrespectful for not shaking his hand. Russ Darrow, I was disrespected by your lies and my time was not respected. How will you rectify this situation? I have made about 7 calls/complaints with no call back. More

It was a great visit happy I came The sales guy was nice and answered all my questions I have I really appreciate everything he did and happy with the car I got The sales guy was nice and answered all my questions I have I really appreciate everything he did and happy with the car I got More

Speedy Oil Change Helpful staff and speedy oil change so I could get to work. Looked up my coupons because I forgot them at home! Excellent Service! They took care of Helpful staff and speedy oil change so I could get to work. Looked up my coupons because I forgot them at home! Excellent Service! They took care of everything: even offered to warm my breakfast in the microwave! As a store manager, I appreciate good service! Thank you More