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Russ Darrow Metro Chrysler Dodge Jeep RAM
Milwaukee, WI
776 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 PM - 6:00 PM
Wednesday 7:00 PM - 6:00 PM
Thursday 7:00 PM - 6:00 PM
Friday 7:00 PM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 776 reviews
January 18, 2025
Really took care of us. In dire need of new tires and absolutely gave us the best possible deal. Couldn’t be happier! Thank you Megan! In dire need of new tires and absolutely gave us the best possible deal. Couldn’t be happier! Thank you Megan! More
by SWEDEHUNT
Verified CustomerEmployees Worked With
January 18, 2025
Julian helped me so much with my new ride & financing! I really appreciated them both taking their time to find the perfect vehicle for me and my son! Julian is very informative and knows a lot about the I really appreciated them both taking their time to find the perfect vehicle for me and my son! Julian is very informative and knows a lot about the industry made sure to get me a deal I could afford and still blew me away with my finance set up with Zivorad because he saved me so much on my car note! You all are for sure assets to Russ Darrow! Thanks a bunch More
by DIAMOND J
January 18, 2025
They are very helpful with diagnosis and quick with repairs. Much better than the last jeep dealership i took vehicle to repairs. Much better than the last jeep dealership i took vehicle to More
by sgtericdwurth
January 17, 2025
I came to your location for the first time my car needed a service on a recall. I asked if I could also get an oil change! I was quoted an amount and I asked if they’re offering any discount. I mentioned th a service on a recall. I asked if I could also get an oil change! I was quoted an amount and I asked if they’re offering any discount. I mentioned that Russ Darrow Chevrolet gives me a $10 discount and if they would honor it, I was told no. I called your Franklin Jeep location and I was told yes they will honor it. Sadly I was disappointed and felt my business wasn’t desired at your dealership. More
by ccarl2
January 17, 2025
The service tech was professional, courteous, prompt, and accurate pretty much everything you’d want. accurate pretty much everything you’d want. More
by Germanhamm
Employees Worked With
January 15, 2025
I was please with the services had no I deal that 2021 battery would no good. Purchased the truck 2022. The job was done ina timely manner. Thank battery would no good. Purchased the truck 2022. The job was done ina timely manner. Thank More
by cmhenderson123
January 15, 2025
They were a great help with finding and leaving with my new 2024 dodge hornet. new 2024 dodge hornet. More
by ASHAWNA
January 14, 2025
The staff was courteous and attentive The waiting room was clean and the chairs were comfortable. was clean and the chairs were comfortable. More
by Dwyane Reese
Employees Worked With
January 14, 2025
No follow-up with check engine light and when I received a call the person never said anything about it and nothing was on the papers given to me about the check engine light or any other suggestions about a call the person never said anything about it and nothing was on the papers given to me about the check engine light or any other suggestions about my jeep wasn't on the paper. More
by Katherine
Employees Worked With
I have no idea who work with me
January 13, 2025
Service time was acceptable. I asked for the to troubleshoot the horn (not working), he said they didn't have anybody to do that. Post service, oil life wasn't reset. I also beli I asked for the to troubleshoot the horn (not working), he said they didn't have anybody to do that. Post service, oil life wasn't reset. I also believe they overinflated tire pressure (all were close to 40 psi; rated at 32) More
by mjcerwin
Employees Worked With
Jermaine Heard
