Russ Darrow Metro Chrysler Dodge Jeep RAM

Car Sale I was offered with good price on my old vehicle. Staff is great and supportive. Payment took little longer but everything else if completely fine. I was offered with good price on my old vehicle. Staff is great and supportive. Payment took little longer but everything else if completely fine. More

Good & Fair My overall experience with the dealership was very good I have no complaints. I will definitely call them fist next time I’m looking for a vehicle. My overall experience with the dealership was very good I have no complaints. I will definitely call them fist next time I’m looking for a vehicle. More

Service Disappointment. I had a appointment for an oil change. I pulled into the garage. No one greeted me or even made eye contact. I jumped out the vehicle and approached a I had a appointment for an oil change. I pulled into the garage. No one greeted me or even made eye contact. I jumped out the vehicle and approached a young lady at a desk. She pointed to the right and said"one of those guys can help you!" I approached a booth and the older gentleman stated that there was 4 people ahead of me. I reminded him i had an 4pm appointment. He shrugged his shoulders. 2 hours later... the service was done. The young man open the door and pointed to the car" you are all set!" making me walk across the lot in below zero weather. The car had a musty smell and the steering wheel had an oil substance on it. I felt like the staff was cold and not very friendly. Not a way to treat someone that bought an $ 30,000.00 car. off your lot. More

Oil change The experience was great. The job including car wash was done faster than the time I was originally given. Thanks for helping me out today. The experience was great. The job including car wash was done faster than the time I was originally given. Thanks for helping me out today. More

Speedy oil change! This service center is very friendly and efficient. We had an oil change appointment and were in and out of there in leas than an hour. The friendly a This service center is very friendly and efficient. We had an oil change appointment and were in and out of there in leas than an hour. The friendly associate explained what else they inspected for us and didn’t try to talk us into fixing anything that was unnecessary. More

Charge enormous amount for key FOB A quick review....upon calling to find out cost of fixing my FOB I was told cost would be around $57.00. I was told they couldn’t fix it so the actua A quick review....upon calling to find out cost of fixing my FOB I was told cost would be around $57.00. I was told they couldn’t fix it so the actual cost was $239.10. Total rip off! I should have just taken it and left. I know they are available cheaper than this Jeep Dealership. From $57 to $239.10. Douglas Koerner Thought previous visits I was treated fairly. More

Long time Customer Been coming to Russ Darrow Jeep since 2008 for my Jeep repairs. At 214,000 miles and still going strong, on my 2003 Jeep Liberty. They know their st Been coming to Russ Darrow Jeep since 2008 for my Jeep repairs. At 214,000 miles and still going strong, on my 2003 Jeep Liberty. They know their stuff. More

Warranty Repair I purchased my Jeep at Russ Darrow and have had it serviced only there. The Service staff is helpful and communicative. This last time I took my car i I purchased my Jeep at Russ Darrow and have had it serviced only there. The Service staff is helpful and communicative. This last time I took my car in for an oil change and warranty repair, which turned into me getting a loaner car for several days. Bobbi (service rep) kept me well informed of the progress of the repair and Tammi P. had my loaner car all ready to go by the time I got to the dealer. The whole experience was smooth and without frustration. More

Awesome Job Zakk and crew were all really easy to work with and super efficient. Always answered questions quick and financing department was also a pleasure to w Zakk and crew were all really easy to work with and super efficient. Always answered questions quick and financing department was also a pleasure to work with. Very happy overall! More

Used Car Purchase Gary went above and beyond to make our car shopping experience enjoyable. He went to another store to bring a vehicle to better fit our needs in recor Gary went above and beyond to make our car shopping experience enjoyable. He went to another store to bring a vehicle to better fit our needs in record time. Gary and Brandon were very friendly and professional and made the whole process go smoothly. They made sure that we got everything we were promised and my wife is enjoying her new van. Wally Rassel More