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Russ Darrow Metro Chrysler Dodge Jeep RAM

Milwaukee, WI

4.3
791 Reviews
Since 1965 Russ Darrow Group has been serving our fine Wisconsin communities. Russ Darrow has grown his business using the same personal values and strong beliefs that he used while growing his family in West Bend, Wisconsin. The Russ Darrow Group makes a "career investment" in the development of its employees. This philosophy is unique to the auto dealer industry. We believe in "growing our own." In 2004, the Darrow University was developed to formalize this, allowing all employees to be well trained and prepared for the future. Today the company has 15 locations throughout Wisconsin. The Russ Darrow Group has a track record for success and a positive plan for the future, and we'd like you to be a part of it.
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10901 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 792 reviews

December 01, 2017

Outstanding experience!! Just purchased a new Jeep from Russ Darrow. It was a terrific experience with excellent support from sales to finance to service. Highly qualifie More

by Trackhawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bassim, Chad Formico, Gary Smith
November 27, 2017

Great Experience! I had new tires put on with an alignment and Dave in parts and Dan in Service were great! They were efficient, courteous, and professional! Great Expe More

by LinzyBinzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Porth and Dave Kemp
November 22, 2017

Service on my Jeep Jeff Best was friendly, knowledgeable, and accommodating. Overall a really great experience. We will make Russ Darrow Jeep our regular service cente More

by Ktjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Best, Service Advisor
November 19, 2017

Worst service experience ever! 5 days ago I made an appointment for some basic service stuff (oil change) and one larger issue (blown speaker). While speaking with a service associa More

by chris1848
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
November 19, 2017

Poor customer service I drove an hour to look at a Jeep they have on the internet, only to be told they where too busy. No problem, I fixed that. I subtracted us so it got More

by thebigwheel
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brittany Fix
November 18, 2017

Newest member of the Jeep family It was not easy for me to make the decision to buy a new car, and I was apprehensive about the whole process. Jessica and the other people I dealt wit More

by Jon243
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Charris
November 17, 2017

Pam's new ride Thank you Gary and Brandon for helping my wife and I with the purchase of her new vehicle. You guys were awesome. She is very happy with her purchase More

by Wmpowell63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Sagan, Gary Smith
November 13, 2017

Sales rep was awesome Jessica help me out with everything I needed she pointed out the features on the car for me and we went for a test ride very useful and helpful More

by Jim Bylewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Charris
November 08, 2017

Terrible Took my car in on a Saturday to get serviced 8 hours went by my car was not looked at they couldn't tell me what was wrong or how much the repairs wou More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam and Andrew
November 07, 2017

worse after repair took car into shop as my “regular” mechanic indicated need to go to a specific dealership that could handle a jeep Mechanical issue and told us that More

by cathyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John S in service dept
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