Russ Darrow Metro Chrysler Dodge Jeep RAM

Two major Jeep repair incidences Son had two major repair incidences within a 3 week span. Russ Darrow was terrific! Very professional and knowledgeable about their work and dealing w Son had two major repair incidences within a 3 week span. Russ Darrow was terrific! Very professional and knowledgeable about their work and dealing with the insurance companies. Colleen Jessel was our contact throughout both incidences, and she was superb! She is an employee Russ Darrow is fortunate to have representing them, hands down! We will continue to take our business here. More

Great My salesmen Eris was very good finding the vehicle that fit all my needs. I had a difficult time with making my decision but Eric was extremely patie My salesmen Eris was very good finding the vehicle that fit all my needs. I had a difficult time with making my decision but Eric was extremely patient. And I have the vehicle that I need for my family. More

Outstanding experience!! Just purchased a new Jeep from Russ Darrow. It was a terrific experience with excellent support from sales to finance to service. Highly qualifie Just purchased a new Jeep from Russ Darrow. It was a terrific experience with excellent support from sales to finance to service. Highly qualified team helping me through every step and happy answer questions along the way. Highly recommend the Russ Darrow team for vehicle sales and service based on my positive experience. More

Great Experience! I had new tires put on with an alignment and Dave in parts and Dan in Service were great! They were efficient, courteous, and professional! Great Expe I had new tires put on with an alignment and Dave in parts and Dan in Service were great! They were efficient, courteous, and professional! Great Experience! More

Service on my Jeep Jeff Best was friendly, knowledgeable, and accommodating. Overall a really great experience. We will make Russ Darrow Jeep our regular service cente Jeff Best was friendly, knowledgeable, and accommodating. Overall a really great experience. We will make Russ Darrow Jeep our regular service center from now on. More

Worst service experience ever! 5 days ago I made an appointment for some basic service stuff (oil change) and one larger issue (blown speaker). While speaking with a service associa 5 days ago I made an appointment for some basic service stuff (oil change) and one larger issue (blown speaker). While speaking with a service associate I explained the issue with the speaker, which one it was and asked that they have the part ready. Well in the end it took over 4HOURS to be told that the speaker was blown and that they didn't have the part! They are now ordering the part and in just two more weeks and another 3 or 4 hour wait it will be fixed. More

Poor customer service I drove an hour to look at a Jeep they have on the internet, only to be told they where too busy. No problem, I fixed that. I subtracted us so it got I drove an hour to look at a Jeep they have on the internet, only to be told they where too busy. No problem, I fixed that. I subtracted us so it got less busy for them. I just went to another dealership and ordered the same Jeep they had on their lot. News flash Russ Darrow, your not the only Jeep dealer in Wisconsin. More

Newest member of the Jeep family It was not easy for me to make the decision to buy a new car, and I was apprehensive about the whole process. Jessica and the other people I dealt wit It was not easy for me to make the decision to buy a new car, and I was apprehensive about the whole process. Jessica and the other people I dealt with were very patient, answered all of my questions, and went the extra mile to find me a car that I'm sure will suit me very well. More

Pam's new ride Thank you Gary and Brandon for helping my wife and I with the purchase of her new vehicle. You guys were awesome. She is very happy with her purchase Thank you Gary and Brandon for helping my wife and I with the purchase of her new vehicle. You guys were awesome. She is very happy with her purchase. More

Sales rep was awesome Jessica help me out with everything I needed she pointed out the features on the car for me and we went for a test ride very useful and helpful Jessica help me out with everything I needed she pointed out the features on the car for me and we went for a test ride very useful and helpful More