Russ Darrow Metro Chrysler Dodge Jeep RAM

Speedy oil change! This service center is very friendly and efficient. We had an oil change appointment and were in and out of there in leas than an hour. The friendly a This service center is very friendly and efficient. We had an oil change appointment and were in and out of there in leas than an hour. The friendly associate explained what else they inspected for us and didn’t try to talk us into fixing anything that was unnecessary. More

Charge enormous amount for key FOB A quick review....upon calling to find out cost of fixing my FOB I was told cost would be around $57.00. I was told they couldn’t fix it so the actua A quick review....upon calling to find out cost of fixing my FOB I was told cost would be around $57.00. I was told they couldn’t fix it so the actual cost was $239.10. Total rip off! I should have just taken it and left. I know they are available cheaper than this Jeep Dealership. From $57 to $239.10. Douglas Koerner Thought previous visits I was treated fairly. More

Long time Customer Been coming to Russ Darrow Jeep since 2008 for my Jeep repairs. At 214,000 miles and still going strong, on my 2003 Jeep Liberty. They know their st Been coming to Russ Darrow Jeep since 2008 for my Jeep repairs. At 214,000 miles and still going strong, on my 2003 Jeep Liberty. They know their stuff. More

Warranty Repair I purchased my Jeep at Russ Darrow and have had it serviced only there. The Service staff is helpful and communicative. This last time I took my car i I purchased my Jeep at Russ Darrow and have had it serviced only there. The Service staff is helpful and communicative. This last time I took my car in for an oil change and warranty repair, which turned into me getting a loaner car for several days. Bobbi (service rep) kept me well informed of the progress of the repair and Tammi P. had my loaner car all ready to go by the time I got to the dealer. The whole experience was smooth and without frustration. More

Awesome Job Zakk and crew were all really easy to work with and super efficient. Always answered questions quick and financing department was also a pleasure to w Zakk and crew were all really easy to work with and super efficient. Always answered questions quick and financing department was also a pleasure to work with. Very happy overall! More

Used Car Purchase Gary went above and beyond to make our car shopping experience enjoyable. He went to another store to bring a vehicle to better fit our needs in recor Gary went above and beyond to make our car shopping experience enjoyable. He went to another store to bring a vehicle to better fit our needs in record time. Gary and Brandon were very friendly and professional and made the whole process go smoothly. They made sure that we got everything we were promised and my wife is enjoying her new van. Wally Rassel More

Great Service Dan and Drew in the service department were awesome! Best experience I’ve had with service here! These guys deserve a raise! I called in the mornin Dan and Drew in the service department were awesome! Best experience I’ve had with service here! These guys deserve a raise! I called in the morning and got an appointment for 5:00 that day for an oil change! They washed my car for free and walked me through the entire process! More

oil change In and out with oil change and replacement of a rear tail light within 45 minutes this morning. Service was timely and with a smile. Did not overse In and out with oil change and replacement of a rear tail light within 45 minutes this morning. Service was timely and with a smile. Did not oversell any product. More

Oil changed Went for an oil changed earlier today and had a wonderful experience. They provided Excellent customer service, very friendly. Fast paced. Affordable Went for an oil changed earlier today and had a wonderful experience. They provided Excellent customer service, very friendly. Fast paced. Affordable price. great job! More

the next day i felt anger. i felt like a fool. i was lied and rip off back in 9/30/2017 when i bought a used truck. i felt foolish for not being careful enough. The sales person was fine it was h i was lied and rip off back in 9/30/2017 when i bought a used truck. i felt foolish for not being careful enough. The sales person was fine it was his supervised who deceived me. More details will follow. i have to pay $2,500 for a service contract even thought i didn't want one and 1,100 even thought i did't want one. Scott Sveen More