Russ Darrow Metro Chrysler Dodge Jeep RAM

Communication Stopped in a little late for my service appointment, told the advisor I have set aside one hour. Repair should have been pretty straight forward for a Stopped in a little late for my service appointment, told the advisor I have set aside one hour. Repair should have been pretty straight forward for an interior trim piece. After 1.5 hours no updates on the status. I used the text feature to reach the advisor who finally responded nearly two hours after I arrived. The service advisors need to do a better job with progress communication, especially when you have people waiting. After the fact I find out the took time to get a body shop estimate and wash, neither of which I asked for. More

Excellent Romaro Green gave me a great first time car buying experience very helpful and informative. Highly appreciated and satisfied. From a reasonable down Romaro Green gave me a great first time car buying experience very helpful and informative. Highly appreciated and satisfied. From a reasonable down payment suggestions to reasonable monthly affordable payments, was all based off the best interest for me. More

New car owner I have never bought or owned a brand new car before and with the help of Russ Darrow I was finally able to do it. I absolutely love my new Jeep. Haven I have never bought or owned a brand new car before and with the help of Russ Darrow I was finally able to do it. I absolutely love my new Jeep. Haven't been out of it since I bought it and all the features is fantastic.. Thanks Russ Darrow!!! More

Great place to buy.. I believe the employees were amazing.. Very friendly got the job done.. Everything went smoothly and I was very satisfied with the new buy.. Would mos I believe the employees were amazing.. Very friendly got the job done.. Everything went smoothly and I was very satisfied with the new buy.. Would most defiantly recommend to shop here.. More

Great service the salesman was very helpful,friendly,knowledgeable, I felt no pressure, The finance department, management was stress free,they worked with the pric the salesman was very helpful,friendly,knowledgeable, I felt no pressure, The finance department, management was stress free,they worked with the price point i was comfortable with,the maintenance and scheduling for service is quite professional and timely.Overall a pleasant experience. More

First hand experience! We took our new Jeep Grand Cherokee out west to the mountains of Colorado, the sands of Utah, and now the snow of Wisconsin. Flawless. We took our new Jeep Grand Cherokee out west to the mountains of Colorado, the sands of Utah, and now the snow of Wisconsin. Flawless. More

He was very professional and answered all my questions I app I was very satisfied with the service I got and I like my truck he was very professional kind considerate I like my service rep that sold me my car I was very satisfied with the service I got and I like my truck he was very professional kind considerate I like my service rep that sold me my car More

Very much appreciated for the type of treatment recieved. Everything went real well start to finish. Mr. Green was real professional in all areas of question and suggestions very detailed in his helpfulness. Everything went real well start to finish. Mr. Green was real professional in all areas of question and suggestions very detailed in his helpfulness. AMEN!!! More

Good, no complaints Oil change was the reason for the visit, checking in was fast, waiting area was clean, staff was nice and friendly, everyone spoke as they walked by, Oil change was the reason for the visit, checking in was fast, waiting area was clean, staff was nice and friendly, everyone spoke as they walked by, Andrew and Mr. Leon Pugh was very nice and friendly, and Mr. Pugh took the extra miles to check on customers to assure they were ok. Thumbs up More

Great Experience! I had a great experience buying my second vehicle from my salesman, Romaro Green. He's a wonderful guy who was extremely helpful throughout my entire I had a great experience buying my second vehicle from my salesman, Romaro Green. He's a wonderful guy who was extremely helpful throughout my entire experience with Russ Darrow. Romaro answered all of my questions and addressed every concern that I had during both of my vehicle purchases. He makes buying a vehicle easy! I recommend him highly! Do yourself a favor. Romaro is the guy you want to see when it comes to buying car! More