Russ Darrow Metro Mazda

Horrible customer service.. Between Don Thurber, David Horrible customer service.. Between Don Thurber, David Zindovic and the rest of the crew as a whole... Bought a car from them and during the time Horrible customer service.. Between Don Thurber, David Zindovic and the rest of the crew as a whole... Bought a car from them and during the time of buying. I asked if they could run a scan for codes. Don along with his Co worker kept giving me the run-around trying to divert me away from the topic. Felt like because I was buying used that they just treated like a in & out customer. After a week of driving it it threw a check engine light. I went back asked if they could run the codes then Don said that they would have to charge me to that. Only one who made the experience tolerable was Warren Hayden, he was awesome. These salesmen at this location are snakes and con artists... Stay away!!!! They do not sell with integrity nor do they sell with honesty. More

My visit was very pleasant 💕 and I really love my salesman Kevin Knapp he's respectable patient and caring. I really recommend people to visit this store. salesman Kevin Knapp he's respectable patient and caring. I really recommend people to visit this store. More

Best experience buying a car! Everyone we worked with at Russ Darrow Mazda was helpful, courteous, professional, and went out of their way to make test driving and buying a car the Everyone we worked with at Russ Darrow Mazda was helpful, courteous, professional, and went out of their way to make test driving and buying a car the best possible experience for the customer. We appreciated working with Chris in sales and Jonathan in finance. The accommodations made to make the process safe and easy during the current pandemic were very much appreciated. Thank you! More

Piece of cake transaction. The team there was ready and waiting for me when I arrived, with the car up front, and the process in its entirety took about 2 hours (longer than I would’ve liked, but that’s ok waiting for me when I arrived, with the car up front, and the process in its entirety took about 2 hours (longer than I would’ve liked, but that’s ok). Everyone was kind. I’d certainly purchase from there again. More

The service manager is the best.. he has helped me out with a few issues and really appreciate his personal interactions with my car issues with a few issues and really appreciate his personal interactions with my car issues More

Most personable and patient staff and manager I have experienced. They were efficient and personable. I have bought a car every three years, and now I won't deal with anyone else. experienced. They were efficient and personable. I have bought a car every three years, and now I won't deal with anyone else. More

I must say I enjoyed the entire experience, from just walking in the door. The salesman all the way to the financial department was excellent, even the bathroom was spotless. walking in the door. The salesman all the way to the financial department was excellent, even the bathroom was spotless. More

Love Russ Darrow metro Mazda. The only place I would go to buy a car. Or have it serviced. Keith in service is the best. And Dean always ensures a great deal and exceptional customer service Highly to buy a car. Or have it serviced. Keith in service is the best. And Dean always ensures a great deal and exceptional customer service Highly recommend More

Russ Darrow Mazda of Milwaukee is operated by a team of professionals that specialize in customer quality service in all department. Car number four. I’llBeBack! professionals that specialize in customer quality service in all department. Car number four. I’llBeBack! More

Our experience with Haise was awesome! He was so helpful through out the process, answered all of our questions, and I felt worked hard to get us the best deal. Not only did he bring the car to us to test d through out the process, answered all of our questions, and I felt worked hard to get us the best deal. Not only did he bring the car to us to test drive, he went through everything about the car, and was knowledgeable about Mazda! He even delivered our weather mats to us the next day!He went above and beyond! Thank you Haise! We love our new CX-9! More