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Russ Darrow Metro Mazda

Milwaukee, WI

4.3
1,184 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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11330 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 1,184 reviews

April 22, 2026

We had been looking for a car that was the right fit for what felt like a long time, and the staff at Russ Darrow helped us find it! More

by cvandyck22
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milad Masoodi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Russ Darrow Metro Mazda responded

We’re delighted our team helped you discover the perfect Mazda CX-50 after such a long search. Enjoy every mile behind the wheel. Jalen Moore jalen.moore@russdarrow.com

April 22, 2026

They were exceptionally helpful at every step of the process. Transparent communication and nice people. More

by Marcuspaoli21
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milad Masoodi
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDEN PETERSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Russ Darrow Metro Mazda responded

We appreciate you sharing your experience. We’re happy our team provided helpful guidance and kept you informed at every step. Enjoy your Mazda CX-50! Jalen Moore jalen.moore@russdarrow.com

April 20, 2026

I recently purchased a CX-50 and had a positive experience with Landen and Robyn. They were attentive and followed up with me consistently. More

by sandybotham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robyn ODonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gwen Moore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Janea Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
LANDEN PETERSON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2026 -

Russ Darrow Metro Mazda responded

What a pleasure to hear Landen and Robyn provided attentive service and consistent follow-up as you brought home your new Mazda CX-50. Congratulations on your purchase and thank you for sharing your experience! Jalen Moore jalen.moore@russdarrow.com

April 19, 2026

I was able to get an appointment very quickly. Service department was very professional. Service was quick and efficient More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2026 -

Russ Darrow Metro Mazda responded

Thanks for letting us know scheduling your Mazda CX-5 service was seamless. We’re glad our team provided professional and efficient work. We look forward to assisting you with your next maintenance appointment. Jalen Moore jalen.moore@russdarrow.com

April 19, 2026

Milad was awesome to work with! He messaged me almost instantly after I submitted an online inquiry. He was quick to send a personal video of the vehicle I was interested in, withou More

by AS1612
Recommend Dealer
Yes
Employees Worked With
Milad Masoodi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2026 -

Russ Darrow Metro Mazda responded

Thank you so much for your wonderful review! We are thrilled that Milad had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Metro Mazda! Jalen Moore jalen.moore@russdarrow.com

April 16, 2026

My car is in good hands when I bring it in for service. Thank you. More

by DRLAHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2026 -

Russ Darrow Metro Mazda responded

Bruce and our team are glad to know your Mazda is in good hands whenever you bring it in for service. Thank you for trusting us. Jalen Moore jalen.moore@russdarrow.com

April 13, 2026

I recently purchased my CX-90, and the entire experience with the dealership was outstanding. From the moment I walked in, the staff made me feel welcomed and valued. Both Gwen and Robin, took the time to t More

by JKWISCONSIN2003
Recommend Dealer
Yes
Employees Worked With
Gwen Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen Moore
Apr 13, 2026 -

Russ Darrow Metro Mazda responded

We’re thrilled you felt welcomed and valued from the moment you walked in to find your new Mazda CX-90. Gwen listened closely to your needs and guided you with patience and transparency throughout the process. Thank you for recommending us and congratulations on your CX-90! Jalen Moore jalen.moore@russdarrow.com

April 11, 2026

The time I pulled in with my car and went to the desk everything was awesome. Everybody friendly.. More

by mr.tony.cunningham38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Carrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kirsten Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Mazaba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 09, 2026

Clean showroom. Friendly staff Easy scheduling Prompt and easy check in Comfortable waiting room Good location And ease of getting to the location More

by JJCPETERS8703
Recommend Dealer
Yes
Employees Worked With
Miguel Mazaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Mazaba
Apr 09, 2026 -

Russ Darrow Metro Mazda responded

We’re delighted that our location was convenient and you found the showroom clean and staff welcoming. It’s great to know scheduling and check-in for your Mazda CX-50 service went smoothly and you were comfortable in the waiting area. Thank you for choosing us. Jalen Moore jalen.moore@russdarrow.com

April 07, 2026

Happy with the service Victor provided me on multiple occasions. He was thorough on his follow-up of a concern of mine and communicated well throughout the process. More

by TERRI.ANGST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Perez-Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Russ Darrow Metro Mazda responded

Thank you for the five-star rating and your kind words. Victor is glad to have addressed your Mazda CX-9 concern with thorough follow-up and clear communication. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

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