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Russ Darrow Metro Mazda
Milwaukee, WI
984 Reviews
Mazda of Milwaukee is your premier destination for new and pre-owned Mazda vehicles. Whether you're searching for a stylish and efficient Mazda3, a sporty MX-5 Miata, or a versatile CX-5 SUV, we have a wide selection to suit your needs. Our dedicated team is committed to delivering exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle on our lot is thoroughly inspected for quality and reliability, ensuring you drive away with confidence. Visit Mazda of Milwaukee today for an unbeatable selection, competitive pricing, and top-tier service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 984 reviews
July 02, 2025
My concerns are always addressed quickly and with ease. I appreciate the follow up and reminders. I appreciate the follow up and reminders. More
by jeanninejaeger
Verified Customer
July 02, 2025
I bought my 2024 vehicle in because of failed sensor. Was told it wasn’t covered because stone caused damage. Very disappointing. When told of cost Kristen said she would try and reduce cost. Instead Was told it wasn’t covered because stone caused damage. Very disappointing. When told of cost Kristen said she would try and reduce cost. Instead I got on tack on fee for shop supplies. This was an electronic sensor. When asked about supplies was told it was an automatic charge regardless of service. This at best disceptive and at worse fraudulent. She said it was on form I signed when approving work.. I never signed anything for this cost, was given a verbal quote. Even if I did sign something, if RD was honest, they would tell you up front, not bury in verbiage. Well good for you guys sticking with another $40. I will be replacing my 2016 Mazda this year and you just loss the sale. Enjoy your $40. I will be sure to let anyone who ask me where to buy, no longer RD More
by RANDY.NEWMAN11
Employees Worked With
June 29, 2025
Quick, efficient, and everyone was very friendly. I was in and out ona Saturday morning, no problems at all I was in and out ona Saturday morning, no problems at all More
by Dbi
Employees Worked With
June 29, 2025
Appointment felt quick and she was informative with my vehicle and possible up coming expenses. vehicle and possible up coming expenses. More
by AIRDOOD18
Employees Worked With
June 29, 2025
Had a great experience with test drive and purchase. Listened to preferences and negotiated an excellent package. Listened to preferences and negotiated an excellent package. More
by NCF
Employees Worked With
Other Employees :
Chris Smielis, Justin
June 27, 2025
I was kept in the loop each step of the way! I felt like I had perfect communication and costumer service. Thank you guys!! I felt like I had perfect communication and costumer service. Thank you guys!! More
by BULLOCKBK
Employees Worked With
June 27, 2025
I am always happy with the service I am provided. The technician are always informative and thorough. I wouldn't dream of taking my car anywhere else. The technician are always informative and thorough. I wouldn't dream of taking my car anywhere else. More
by KEITCHYUS
June 23, 2025
Efficient, thorough, friendly - I always have a good experience at Metro Mazda! Highly recommended! experience at Metro Mazda! Highly recommended! More
by stephaniehancock86
June 22, 2025
I wish I could give a negative star review. Terrible service. Shady business practice and communication is horrible. Please please do yourself a favor and go somewhere else. Terrible service. Shady business practice and communication is horrible. Please please do yourself a favor and go somewhere else. More
by BSVILLARS
Employees Worked With
Musa -5 stars
June 22, 2025
Russ Darrow has always treated me with respect and honesty. They do excellent work and send you a video of the condition of your car and the work that it needs done. Kirsten Jones provided me with a l honesty. They do excellent work and send you a video of the condition of your car and the work that it needs done. Kirsten Jones provided me with a level of customer service that I frankly have not experienced in the past and is an absolute gem. More
by ORANGECROW71
Employees Worked With
