Russ Darrow Metro Mazda

Shady Dealership Worked with Nick on Mazda CX-9. They wouldn’t budge on sticker price of $33,777 so I asked him to run finance numbers. They came back at 8-9% so I s Worked with Nick on Mazda CX-9. They wouldn’t budge on sticker price of $33,777 so I asked him to run finance numbers. They came back at 8-9% so I shopped around and got my own financing at 3.4%. Called him back and told him to get me final price including tax title and license so I could get final numbers to my lender. He said ok then called me back after talking with his manager and said the listed sticker price advertised all over the internet was only valid if it was financed through them and they wouldn’t accept a check financed through anyone else. Wish they would have just told me that up front so I didn’t waste three weeks of my life trying to make this happen. Told him to never call me again. What a bunch of crooks!!! I will never step foot in this dealer again. More

Large Inventory Have a large inventory and many options to look at! Friendly and knowledgable staff. Kevin was a great salesman, easy going, knowledgeable, and one Have a large inventory and many options to look at! Friendly and knowledgable staff. Kevin was a great salesman, easy going, knowledgeable, and one of the best we worked with! More

Easy to work with Very friendly sales staff with no pressure. They Fit our budget needs, Had lots of inventory and package options. They were easy to work with. Very friendly sales staff with no pressure. They Fit our budget needs, Had lots of inventory and package options. They were easy to work with. More

best experience! Kevin Knapp in sales was very knowledgeable about all aspects of the CX-9. Very patient and generous with his time. He was very accommodating in findi Kevin Knapp in sales was very knowledgeable about all aspects of the CX-9. Very patient and generous with his time. He was very accommodating in finding the exact car I wanted and had it delivered. Adam O’Brien, sales manager went above and beyond in ensuring the car I desired would get to me ASAP! He offered me a great and extremely fair price on my car. Jeanne Holtz in finance explained everything very thoroughly and spent extra time to be sure I was comfortable with everything I signed. Overall - EXCELLENT EXPERIENCE!! Thanks Russ Darrow Metro Mazda! I will share this experience with all my friends and family!! More

Good job. Got into a vehicle that felt right and Alejandro answered all my questions during the buying process. Hopefully, when the car needs service, the expe Got into a vehicle that felt right and Alejandro answered all my questions during the buying process. Hopefully, when the car needs service, the experience will be equally pleasurable. More

Professionalism When I was looking to replace my current vehicle, Adam & Alejandro took the time to make sure that the next vehicle I was leasing was going to be the When I was looking to replace my current vehicle, Adam & Alejandro took the time to make sure that the next vehicle I was leasing was going to be the right fit. Not only where they able find me the right vehicle, but were able to get my payment where it had to be!!! There professionalism started the moment I walked in the showroom, and all the way thru the sales and delivery process! They even contacted me after I took delivery to make sure that I was completely satisfied with my purchase...I am and will be recommending them to friends and family! More

Good experience Alejandro was a great salesman and knew all of the information I sought about the car I purchased. I appreciated the way he explained the different fe Alejandro was a great salesman and knew all of the information I sought about the car I purchased. I appreciated the way he explained the different features of the car and how the model years were different. The car buying experience was good for me. I would definitely return. More

Quick and easy Found the car I liked online. Easy to schedule an appointment, didn’t get harassed and it was easy to work out a deal. They went above and beyond to e Found the car I liked online. Easy to schedule an appointment, didn’t get harassed and it was easy to work out a deal. They went above and beyond to ensure I had what I needed. More

Review Great experience they gave me options and I am very happy with my purchase. I ended up leaving instead of buying great option! Thank you! Great experience they gave me options and I am very happy with my purchase. I ended up leaving instead of buying great option! Thank you! More

Worked hard to find the car I wanted in the color I wanted The salesman Alejandro, the sales manager, and the financial manager were awesome. They worked extremely hard to make sure I could lease the car I wa The salesman Alejandro, the sales manager, and the financial manager were awesome. They worked extremely hard to make sure I could lease the car I wanted. And they were gentlemen throughout the process. This is my go to dealership. Thanks guys! More