Russ Darrow Metro Mazda

Great service. Great people. Great cars Great cars. Great service. Friendly employees. Very helpful. Good prices on new and trade in. Would recommend this dealer . Large select ion on sit Great cars. Great service. Friendly employees. Very helpful. Good prices on new and trade in. Would recommend this dealer . Large select ion on site. Really like my vehicle. More

Terrible Service! These guys will do anything to rip you off. Do not believe any of the 5 star reviews! Try out the Mazda Dealership in Greenfield for the best deal These guys will do anything to rip you off. Do not believe any of the 5 star reviews! Try out the Mazda Dealership in Greenfield for the best deals. Here's how you know you're getting ripped off: 1. You're talking to someone named Thomson: He will lie and tell you you're getting a great deal when he is ripping you off. 2. You're talking to the sales manager named Adam: This guys is simply a dirt bag. Just walk out if you have to talk to him. More

A great experience Great dealer that made my first new car buying experience really easy and enjoyable! Huston listened to my needs and made me feel comfortable, Josh an Great dealer that made my first new car buying experience really easy and enjoyable! Huston listened to my needs and made me feel comfortable, Josh and Dean ensured I got the best price and I drove away in a fantastic car. I love my new car and my new Dealership! More

What a pleasant experience from start to finish. After visiting a few high preassure, sometimes arrogant salesmen, we went to Russ Darrow and met Jared Brockel, Eugene White, Adam O'Brein, and Josh S After visiting a few high preassure, sometimes arrogant salesmen, we went to Russ Darrow and met Jared Brockel, Eugene White, Adam O'Brein, and Josh Settersen. What a breathe of fresh air. Amazing pricing, that instead of pushing out budget up. They built everything around our budget and compared to other dealerships truly got the best price. I'd recommend this team to anyone looking. More

Dealer will take advantage at every turn! Turbo engine replaced (not under warranty, because one oil change was done by an unauthorized, but reputable, automotive place. Tried to charge an ext Turbo engine replaced (not under warranty, because one oil change was done by an unauthorized, but reputable, automotive place. Tried to charge an extra $1000 after signing work contract because the tech couldn't accomplish the task the way he thought he could origionally. Then the car sat for 1 week and when I called to follow up found no one had started work yet. Dealer backed down on the extra charge eventually and replaced at origional price. Less then a year later... the turbo went. Said to have been a defect. Replaced under warranty at that time. Spoke to two other automotive places who told me to watch out! This is how alot of people get taken advantage of and if its done incorrectly you could get metal shavings in the engine. Less then a year again and the second turbo is having an issue in the time frame of one oil change. Dealership had the car 2 weeks and said they'd only replace it again if I put in a new dealer engine! It was the result of "sludge in the engine". Interestingly enough, the paper work says they found metal shavings... that was never brought up over the phone! How did those get there I wonder. Dealer offered a new car at employee pricing. Instead how about honesty and accountability? Will not purchase from an Russ Darrow dealership. Next stop... call attorney back then Russ Darrow corporate. More

Stress free car buying experience The car buying experience was very relaxed and I did not feel pressured with upsales. The sales consultant Eugene White was a consummate professional The car buying experience was very relaxed and I did not feel pressured with upsales. The sales consultant Eugene White was a consummate professional throughout the entire process. I also want to thank the associate James Corcoran who took the time to show us vehicles and educate us on the features of the Mazda CX-5. Both associates were very courteous. More

My experience with Russ Darrow Mazda The price that I was quoted was not the price I paid for my vehicle unfortunately! They should have honored the price they quoted me and I shared thi The price that I was quoted was not the price I paid for my vehicle unfortunately! They should have honored the price they quoted me and I shared this information with Thompson in the finance department. More

Great experience! Warren was our salesperson. He was very knowledgeable and helpful. It was a low key, quick buying process and we love our new CX-5. Warren was our salesperson. He was very knowledgeable and helpful. It was a low key, quick buying process and we love our new CX-5. More

oil change In and out in less than 30 minutes without an appointment. Car was washed as well. Terry Matthews did a good job. Always a good experience. In and out in less than 30 minutes without an appointment. Car was washed as well. Terry Matthews did a good job. Always a good experience. More

Great customer service! I liked the fact that when we came in Brian the sales manager , was right there to introduce us to Kevin Knapp who is a friendly, informative salesman I liked the fact that when we came in Brian the sales manager , was right there to introduce us to Kevin Knapp who is a friendly, informative salesman. They both explained the Mazda driving experience and how it fit you to the car. Next we told them our budget; it turned out to have AWD to tow a small boat we needed the touring model with the 2.5 L engine. great suggestion! Yes it cost more but they offered to finance a portion of it to make a good decision for the future rather than let us buy the wrong vehicle for us. And as bonus the vehicle was a pre certified Mazda with an extend power train warranty! If you need a sporty SUV try a CX5 and you will not be disappointed. More