Russ Darrow Metro Mazda - Service Center
Milwaukee, WI
321 Reviews of Russ Darrow Metro Mazda - Service Center
Great Service Waiting area is clean, Coffee snacks and water is provided for free a long with WiFi. Had my car serviced for usual maintenance, only problem was the Waiting area is clean, Coffee snacks and water is provided for free a long with WiFi. Had my car serviced for usual maintenance, only problem was the date for the appointment was so far in advance. More
Awesome service! I’m always impressed by how he always remembers me & details of my life. He’s super hospitable, and provides great customer service! He’s obviously a I’m always impressed by how he always remembers me & details of my life. He’s super hospitable, and provides great customer service! He’s obviously a hard worker. Thank you!! More
Shuttle Thanks for the shuttle he was such a gentleman and very polite. He got me there and back safe with no issues or worry and in a timely manner thanks ag Thanks for the shuttle he was such a gentleman and very polite. He got me there and back safe with no issues or worry and in a timely manner thanks again. More
Quick and Easy Quick and easy, friendly and helpful staff, great customer service and a very nice shuttle driver. All in all a good experience. Recommend this locati Quick and easy, friendly and helpful staff, great customer service and a very nice shuttle driver. All in all a good experience. Recommend this location. More
Great service Bruce is by far the best service representative I’ve ever worked with, honest, reliable and keeps your wait time to a minimum, only place I will take Bruce is by far the best service representative I’ve ever worked with, honest, reliable and keeps your wait time to a minimum, only place I will take my car More
Great first experience Took my out-of-state daughter's car in for an emergency repair. Was greeted with very friendly service tech and more importantly very honest. I have n Took my out-of-state daughter's car in for an emergency repair. Was greeted with very friendly service tech and more importantly very honest. I have not seen this level of customer service at other dealerships. Keep up the good work. Not only did I appreciate the prompt service on the vehicle I also very much appreciated the ride to and from my house while the work was being done More
Driver Dropped my car off for service and the shuttle driver was nice enough to drive me back home. He was very nice and polite, thank you. Dropped my car off for service and the shuttle driver was nice enough to drive me back home. He was very nice and polite, thank you. More
Awesome service!! Russ darrow mazda service is great! This time it was Keith who helped me. Wouldn’t go any other place Would highly recommend for service or to Russ darrow mazda service is great! This time it was Keith who helped me. Wouldn’t go any other place Would highly recommend for service or to purchase a vehicle!! More
Excellent repair service Front brakes started grinding over the weekend. Checked online and service appointments were booked out two weeks. Called Monday morning and service Front brakes started grinding over the weekend. Checked online and service appointments were booked out two weeks. Called Monday morning and service advisor told me to bring it in. Dropped it off around 8:00 and they give me a ride home. The driver received phone call from the service advisor who told me estimated price and I approved. Got home and received phone call around 11:00 that it was ready. More
Highly Recommended Bruce and Edward were incredibly hospitable and helpful from the moment I set foot in the dealership until I was driving away with a well-serviced veh Bruce and Edward were incredibly hospitable and helpful from the moment I set foot in the dealership until I was driving away with a well-serviced vehicle. If the rest of the staff at this dealership is anything like Bruce and Edward, then they are stellar people to work with. More