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Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
234 Reviews

Industry Experience

25 yrs, 2 mos

4.8

234 Reviews

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234 Reviews of Bruce Carrick

May 06, 2026

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Employee Rating

Bruce provided accurate pricing for my maintenance. Also had loaner car ready. Car completed at time promised. More

by G.
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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May 07, 2026

Russ Darrow Metro Mazda responded

It’s great to hear that Bruce provided accurate pricing, that a loaner was available, and that your Mazda CX-50 was completed as promised. We look forward to assisting with any future Mazda CX-50 service. Jalen Moore jalen.moore@russdarrow.com

May 02, 2026

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Professional and friendly service. They both made my visit easy and comfortable. Thank you! Great job! More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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May 02, 2026

Russ Darrow Metro Mazda responded

How wonderful to hear our team provided professional and friendly service that made your visit easy and comfortable. Thank you for trusting us with your Mazda. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

April 30, 2026

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Employee Rating

Nick Mudd is a fantastic service advisor. Very helpful and prompt. We've always had our Mazda vehicle serviced at Russ Darrow as they are quick and thorough. More

by ROZZCAT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

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Apr 30, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating and for trusting us with your Mazda CX-5. We’re glad Nick provided prompt and thorough assistance and that our team’s efficiency continues to earn your loyalty. We look forward to your next visit. Jalen Moore jalen.moore@russdarrow.com

April 26, 2026

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Love Bruce he is super attentive and accommodating. Always helps. Will not work with anyone else there More

by amyneilbecker
Service Price Transparency
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Recommend Dealer
Yes
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Apr 26, 2026

Russ Darrow Metro Mazda responded

We’re delighted Bruce provided attentive and accommodating service for your Mazda CX-5. It’s great to know he’s made each visit seamless, and we look forward to helping you again in the future. Thanks for trusting us with your service needs. Jalen Moore jalen.moore@russdarrow.com

April 24, 2026

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Great service! Bruce and the crew are always friendly and efficient. The service is well-performed. More

by winterkat
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2026

Russ Darrow Metro Mazda responded

Bruce and the crew are thrilled you found their service friendly and efficient, and we’re glad your Mazda received top-notch care. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

April 19, 2026

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I was able to get an appointment very quickly. Service department was very professional. Service was quick and efficient More

by Michele
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Mazaba

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Apr 19, 2026

Russ Darrow Metro Mazda responded

Thanks for letting us know scheduling your Mazda CX-5 service was seamless. We’re glad our team provided professional and efficient work. We look forward to assisting you with your next maintenance appointment. Jalen Moore jalen.moore@russdarrow.com

April 16, 2026

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My car is in good hands when I bring it in for service. Thank you. More

by DRLAHL
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Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2026

Russ Darrow Metro Mazda responded

Bruce and our team are glad to know your Mazda is in good hands whenever you bring it in for service. Thank you for trusting us. Jalen Moore jalen.moore@russdarrow.com

April 11, 2026

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The time I pulled in with my car and went to the desk everything was awesome. Everybody friendly.. More

by mr.tony.cunningham38
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kirsten Jones, Miguel Mazaba

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Apr 13, 2026

Russ Darrow Metro Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Metro Mazda. Jalen Moore jalen.moore@russdarrow.com

April 05, 2026

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Employee Rating

I always feel welcomed. Staff are very personable. Bruce is very knowledgeable and is always able to explain things to me in the way in which I understand. More

by Happycustomer
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 05, 2026

Russ Darrow Metro Mazda responded

We’re happy to know our team creates a warm, friendly atmosphere. Bruce will be pleased to hear you found his explanations clear and helpful. We look forward to servicing your Mazda CX-30 again soon. Jalen Moore jalen.moore@russdarrow.com

April 04, 2026

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Employee Rating

The service was done correctly and quickly. I was very satisfied with the service. They did a great job. More

by pdewar
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

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Apr 04, 2026

Russ Darrow Metro Mazda responded

It’s great to hear the service on your Mazda CX-50 was handled both accurately and swiftly. Bruce is thrilled to know you’re satisfied with the work. We look forward to assisting you again whenever you need us. Jalen Moore jalen.moore@russdarrow.com

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