Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Bruce Carrick
Bruce Carrick at Russ Darrow Metro Mazda

Bruce Carrick

Service Advisor

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
262 Reviews

Industry Experience

25 yrs, 5 mos

4.8

262 Reviews

Write a Review

262 Reviews of Bruce Carrick

July 31, 2026

Dealership Rating
Employee Rating

The best dealership ever the guys at Russ Darrow Metro Mazda will get you together…. Great Customer service !!!! More

by kendragee79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

Report | Print
Jul 31, 2026

Russ Darrow Metro Mazda responded

It’s fantastic to hear our service team provided attentive care for your Mazda CX-30. Thank you for sharing your experience. We look forward to supporting you again. Jalen Moore jalen.moore@russdarrow.com

July 18, 2026

Dealership Rating
Employee Rating

Great customer service. Service performed in a reasonable timeframe. Quick and efficient scheduling process, no complaints. More

by Boldendarnell
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Report | Print
Jul 18, 2026

Russ Darrow Metro Mazda responded

Bruce and our team are pleased to hear that scheduling and service for your Mazda CX-9 were fast and efficient. Thank you for sharing your feedback. Jalen Moore jalen.moore@russdarrow.com

July 17, 2026

Dealership Rating
Employee Rating

The dealership was very fast and efficient and I really appreciate the great service. I've been coming to this dealership for a few years to get my car serviced and I'm always treated with such great kindn More

by ccrystal118
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick

Report | Print
Jul 18, 2026

Russ Darrow Metro Mazda responded

Thank you for trusting us with your Mazda CX-9 over the years. We’re glad our team could provide fast, efficient service and treat you with care each time. We look forward to welcoming you back for your next visit. Jalen Moore jalen.moore@russdarrow.com

July 15, 2026

Dealership Rating
Employee Rating

Always helpful! Really have kept my car up on a good maintenance schedule so I can keep it for the long haul. More

by kristinepping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 15, 2026

Russ Darrow Metro Mazda responded

Hearing that our team’s service has kept your Mazda maintained for years to come really makes our day. Bruce and our technicians look forward to helping with your next maintenance appointment. Jalen Moore jalen.moore@russdarrow.com

July 15, 2026

Dealership Rating
Employee Rating

Everyone there is courteous and professional. The communication is very clear and the work is done promptly. Bruce has always done a great job for me, and I feel well taken care of at Russ Darrow More

by tmmalaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Rueth, Nick Mudd

Report | Print
Jul 15, 2026

Russ Darrow Metro Mazda responded

It’s wonderful to hear our team was courteous and professional, that communication stayed clear, and the service on your Mazda CX-5 was prompt. Bruce will be delighted that you feel well taken care of by his efforts. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

July 06, 2026

Dealership Rating
Employee Rating

All staff members involved were courteous also dealership was clean and comfortable never a bad experience More

by 53kingdavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd

Report | Print
Jul 07, 2026

Russ Darrow Metro Mazda responded

We’re thrilled that our team’s friendly service and clean, welcoming facility made each Mazda service visit enjoyable. Hearing you’ve consistently had positive experiences inspires us. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

July 03, 2026

Dealership Rating
Employee Rating

Always the best service. Nick is wonderful. I love my Mazda and I love this dealership. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jalen Moore, Jennie Etringer, Noah Matson, Nick Mudd, Santana Flower, Zoe DeRose, Shane Bode, Rod Winklepleck

Report | Print
Jul 03, 2026

Russ Darrow Metro Mazda responded

It’s fantastic to hear Nick provided top-notch service on your Mazda6. We’re delighted you love your vehicle and our team. Feel free to reach out when you need anything else. Jalen Moore jalen.moore@russdarrow.com

June 23, 2026

Dealership Rating
Employee Rating

Brought my 2023 Mazda CX5 in for warranty repair. Problem was solved quickly and professionally for no charge. It would have been even nicer if they washed the car. But, you can’t always get every More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 23, 2026

Russ Darrow Metro Mazda responded

It's great to hear your 2023 Mazda CX-5 issue was handled promptly and at no extra cost. We’re pleased you received professional warranty service. We appreciate your suggestion about a complimentary car wash and will keep it in mind. Jalen Moore jalen.moore@russdarrow.com

June 19, 2026

Dealership Rating
Employee Rating

Service was done with top quality, communication was great and they got everything done quickly and efficiently! More

by PEDRO.LAPETRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

Report | Print
Jun 19, 2026

Russ Darrow Metro Mazda responded

It’s great to know the service on your Mazda CX-5 was top quality and our communication kept you informed. We’re glad the work was completed quickly and efficiently. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

June 18, 2026

Dealership Rating
Employee Rating

Easy appointments, excellent service. Reasonable price for service and parts. Explains what they are going to do and the cost ahead of service. More

by mketalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 19, 2026

Russ Darrow Metro Mazda responded

Thank you for noting how easy scheduling can be and for recognizing our transparent cost estimates. We’re glad the service and parts pricing met your expectations. Bruce and our team appreciate your feedback and look forward to helping with your Mazda in the future. Jalen Moore jalen.moore@russdarrow.com

1
2
...
27

Dealership Inventory (220 Vehicles)

used 2023 Mazda CX-5 car, priced at $25,194
2023 Mazda CX-5
used
Rhodium White Metallic exterior
Automatic
All-wheel Drive
$25,194
View Details
used 2025 Jeep Grand Cherokee car, priced at $32,794
2025 Jeep Grand Cherokee
used
Silver Zynith exterior
Automatic
Four-wheel Drive
$32,794
View Details
new 2026 Mazda CX-30 car, priced at $38,054
2026 Mazda CX-30
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
$38,054
View Details
used 2024 Mazda CX-5 car, priced at $27,094
2024 Mazda CX-5
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$27,094
View Details
used 2026 Honda Passport car, priced at $43,994
2026 Honda Passport
used
Radiant Red Metallic II exterior
Automatic
All-wheel Drive
$43,994
View Details
new 2026 Mazda CX-30 car, priced at $39,065
2026 Mazda CX-30
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$39,065
View Details
View All Inventory