Russ Darrow Mitsubishi - Service Center
Waukesha, WI
157 Reviews of Russ Darrow Mitsubishi - Service Center
Excellent customer service I bring my car here for maintenance and i always get great customer service. A liitle far from where i live but i dont mind the drive because of that. I bring my car here for maintenance and i always get great customer service. A liitle far from where i live but i dont mind the drive because of that. More
Good and fast service as per usual Good service and friendly staff; as per usual, very good experience over all and would happily recommend. They usually beat their own time estimates, Good service and friendly staff; as per usual, very good experience over all and would happily recommend. They usually beat their own time estimates, and even waiting is fine given the customer amenities they have set up. More
Great service! Mike went above and beyond to make sure I got the most out of my experience there. He was thoughtful, took his time making sure I understood everythin Mike went above and beyond to make sure I got the most out of my experience there. He was thoughtful, took his time making sure I understood everything, and was very friendly and professional. More
Shady salesmen, missing belongings...only two nice employees We had terrible luck during our initial purchase here. Had a terrible experience with a couple of the ‘cashier/receptionists’ on one visit. I do like We had terrible luck during our initial purchase here. Had a terrible experience with a couple of the ‘cashier/receptionists’ on one visit. I do like and appreciate the guy at the service desk (Marvin) and the shuttle driver(can’t remember her name but she was great). Icing on the cake though is that after today’s repairs I am missing some personal items from inside my vehicle. More
First servicing of my vehicle The visit was overall nice. They did take a little longer than I thought would be the timeframe but I think it was worth the wait. Car is in great con The visit was overall nice. They did take a little longer than I thought would be the timeframe but I think it was worth the wait. Car is in great condition and everything is in order. More
Great quick service Went in for an oil change. Service was great and fast. Marvin was very nice gave me in great detail of what would happen and reminded me of my recall. Went in for an oil change. Service was great and fast. Marvin was very nice gave me in great detail of what would happen and reminded me of my recall. More
Great service Mike and Marvin are great! Great customer service- fast and efficient! I would recommend to all my friends and family- a trusted dealership with trust Mike and Marvin are great! Great customer service- fast and efficient! I would recommend to all my friends and family- a trusted dealership with trusted ppl More
Right amount times for service Good information for car maintenance. Right amount of times to get service done. Clean waiting room and rest room The service team is friendly to t Good information for car maintenance. Right amount of times to get service done. Clean waiting room and rest room The service team is friendly to talk with. More
Service dept Service department very courteous and explained costs up front. Was able to get two cars worked on. Also recalls were done. Will definitely go back. Service department very courteous and explained costs up front. Was able to get two cars worked on. Also recalls were done. Will definitely go back. More
Good service at a reasonable price Very reasonable and accommodating. Staff is friendly and the service is accurate and they make sure to double-check for the appropriate items at the a Very reasonable and accommodating. Staff is friendly and the service is accurate and they make sure to double-check for the appropriate items at the appropriate times. Exactly what you'd expect and they are very consistent. More