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Russ Darrow Nissan of Milwaukee - Service Center
Milwaukee, WI
452 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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452 Reviews of Russ Darrow Nissan of Milwaukee - Service Center
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July 14, 2019
All around service All employees I've dealt with have been extremely professional and go out of their way to make you have an awesome experience. I was able to pick up All employees I've dealt with have been extremely professional and go out of their way to make you have an awesome experience. I was able to pick up my car after the service department closed and Eric, the manager, made sure my bill was correct and I was completely satisfied. He even remembered me from my past visit! Great service and thanks for making me feel special! More
by Jenny
Employees Worked With
Charles Yang, Eric Greskoviak
July 12, 2019
Oil change I was due for an oil change. That dealership got me in the next day. Order me a time of an hour and they were done in less than 45 minutes. Great cust I was due for an oil change. That dealership got me in the next day. Order me a time of an hour and they were done in less than 45 minutes. Great customer service. Very professional More
by Sarita516
July 11, 2019
"Scheduled Service completed on time"! I had scheduled my service at 10:30 AM. My Service representative was Danielle. Apparently, Charles Yang, the scheduled rep was off. I had scheduled a I had scheduled my service at 10:30 AM. My Service representative was Danielle. Apparently, Charles Yang, the scheduled rep was off. I had scheduled an oil change and tire rotation and was told this would take about 45 minutes. Once, the vehicle was inspected, Danielle came into the lounge area with an engine filter that was quite dirty. She recommended having it replaced. I, okay'd the replacement.of the filter in addition to the oil change and tire rotation. My vehicle was ready in a total of 50 minutes. Since, I used some coupons, my bill was reasonable, about $84.00. More
by MLH46
Employees Worked With
The cashier was also very pleasant!, Danielle Frymark
July 11, 2019
Terrific service, attention to detail, best staff & Manager! I’m treated as an important person every time I come. They listen to my concerns and ALWAYS fix the problem. They have awesome customer service and m I’m treated as an important person every time I come. They listen to my concerns and ALWAYS fix the problem. They have awesome customer service and management! More
by KerryAnne
July 10, 2019
Kind of clueless service counter but nice I called and was told I could bring my car in without an appointment. When I got there 40 mins later I was told I would have to wait an hour and a hal I called and was told I could bring my car in without an appointment. When I got there 40 mins later I was told I would have to wait an hour and a half. I explained that I need to get to work and waited for him to offer a ride and he didn’t and was about ready to let me leave. I checked Uber and then called a friend from work to get me. When I went back in, I said I would just leave he car and the nice guy cluelessly said, “oh, you could have used our shuttle service!” Ugh. Why didn’t you offer in the first place?? When I returned later that afternoon the same guy was sitting there. Instead of checking me out I had to wait for the other guy who initially checked me in to help me for five seconds so I could leave. I’d come back, but I’d recommend more prompt service. recognize peoples busy lifestyles and go out of your way to offer conveniences. It goes a long way. Travis Wise was very good. More
by Vblinzt
July 09, 2019
No full discount On 7/6/2019 I picked up my car from the service department and the writer would not give me my full discount. CHARLES YANG WAS NOT WORKING. It was a y On 7/6/2019 I picked up my car from the service department and the writer would not give me my full discount. CHARLES YANG WAS NOT WORKING. It was a young guy don’t know his name. More
by tomicat
Employees Worked With
Don’t know his name. Charles Yang is my service advisor and he was off.
June 27, 2019
Very professional I’ve always been treated with professionalism and courteous by the personnel. They are very helpful and go all out of their way for me. I’ve been de I’ve always been treated with professionalism and courteous by the personnel. They are very helpful and go all out of their way for me. I’ve been dealing with this Russ Darrow for over 8 years. More
by Cyn2017
Employees Worked With
Robert Garcia, David Earl, Rod Rogge, Charles Yang, Eric Greskoviak
June 24, 2019
Great experience Rob and Ed are always very accommodating and treat me well. The service on my vehicle is performed to my expectations. I have been very pleased. Rob and Ed are always very accommodating and treat me well. The service on my vehicle is performed to my expectations. I have been very pleased. More
by Juliensmommy03
Employees Worked With
Robert Garcia, Edward Ronzoni, Edward Budler-Ronzoni
June 24, 2019
Had my car towed in to have a key and keyfob cut and orogram Staff was absolutely amazing- they got me in as quickly as they could and serviced my vehicle. Great customer service!! Thank you so very much!!! Staff was absolutely amazing- they got me in as quickly as they could and serviced my vehicle. Great customer service!! Thank you so very much!!! More
by Ayana Jones
Employees Worked With
Joe in service department
June 23, 2019
Remarkable service Ordered a new tire for my car; great employees and even better service!! This entire team went above and beyond to help me! Would recommend 10/10 time Ordered a new tire for my car; great employees and even better service!! This entire team went above and beyond to help me! Would recommend 10/10 times More
by Happy Customer
